4600 N Dale Mabry Hwy
Tampa, FL 33614

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Sales: 813-822-3369

Used Cars: 813-822-3389

Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of INFINITI of Tampa

Overall Rating:

4.3 (out of 5)

87% recommend this dealer

606 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best car buying experience ever.

Reviewed by croyal911December 02, 2023

Best car buying experience ever. The team at Infiniti of Tampa was very professional with no pressure sales. A big shout out to Carlos, Anthony and Simo and the rest of the team for all your friendly help with my no stress car purchase. I would recommend anyone looking to buy a car stop by Infiniti of Tampa first. I promise you won’t be sorry. Merry Christmas and thanks again sincerely Scott one happy customer.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Absolutely terrible experience. Slimy as it gets

Reviewed by Melissa Faimalie from Palm harbor, FLDecember 02, 2023

bought a car 10/31. brought it in for contractually obligated repairs after calling daily for 3 weeks. dropped it off on 11/21. I picked up my car on 11/27 because no rental was given to me and I was told it was ready only a 1/3rd of the problem is fixed. The incompetence is unfathomable. So I’m told bring it back, they’ll let me know if I can get a rental. 6 days later, haven’t been told if I have a rental and therefore bring my car in. I have 2 kids, and already went a week without a car only for 1/3rd of the repairs to get done. But it doesn’t end there. My temporary tag expires. I get pulled over. I technically can’t even drive my own freaking car there. Bought the car on 10/31. Because that’s how unorganized they are. It is December 2nd, and it expired on 11/29. It is so incredibly disheartening what should’ve been an exciting and rewarding experience has turned into a complete nightmare. Don’t trust infinity of Tampa, they will jump through hoops for you to sign on the dotted line and get your business but once it’s done, you will be ghosted, gaslighted, and just completely made out to be a fool for having trusted them with your business in the very first place.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Melissa, Thank you for your feedback. We deeply apologize for the ongoing issues and frustration you've experienced with your car purchase. It's disheartening to hear that the communication and service have fallen short of your expectations. We understand the frustration that you’ve experienced and would like to speak with you about your issues. We will be contacting you again, however you can also reach out to me at your convenience if you haven’t heard from us yet. Brett Starling, General Manager, 813-694-1579

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

bought a car 10/31.

Reviewed by labem004December 02, 2023

bought a car 10/31. brought it in for contractually obligated repairs after calling daily for 3 weeks. dropped it off on 11/21. I picked up my car on 11/27 because no rental was given to me and I was told it was ready only a 1/3rd of the problem is fixed. The incompetence is unfathomable. So I'm told bring it back, they'll let me know if I can get a rental. 6 days later, haven't been told if I have a rental and therefore bring my car in. I have 2 kids, and already went a week without a car only for 1/3rd of the repairs to get done. But it doesn't end there. My temporary tag expires. I get pulled over. I technically can't even drive my own freaking car there. Bought the car on 10/31. Because that's how unorganized they are. It is December 2nd, and it expired on 11/29. It is so incredibly disheartening what should've been an exciting and rewarding experience has turned into a complete nightmare. Don't trust infinity of Tampa, they will jump through hoops for you to sign on the dotted line and get your business but once it's done, you will be ghosted, gaslighted, and just completely made out to be a fool for having trusted them with your business in the very first place.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your feedback. We deeply apologize for the ongoing issues and frustration you've experienced with your car purchase. It's disheartening to hear that the communication and service have fallen short of your expectations. We understand the frustration that you’ve experienced and would like to speak with you about your issues. We will be contacting you again, however you can also reach out to me at your convenience if you haven’t heard from us yet. Brett Starling, General Manager, 813-694-1579

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About INFINITI of Tampa

INFINITI of Tampa is the best new used & Certified Pre-Owned dealership in South Florida Tampa Clearwater and Orlando areas. We also offer great rates on used cars & used trucks. Our auto financing options are vast and you can get pre-approved on a loan in seconds. We also offer a world-class auto service center repair & maintenance shop. Stop searching for other INFINITI stores and dealerships to visit INFINITI of Tampa today.

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