6999 Blanding Blvd
Jacksonville, FL 32244

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Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of INFINITI of Orange Park

Overall Rating:

3.6 (out of 5)

86% recommend this dealer

167 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Alesksandr Shafiyev is one of the worst sale associates I

Reviewed by andannie1977July 28, 2024

Alesksandr Shafiyev is one of the worst sale associates I have ever met he is very unprofessional and lacks enthusiasm. He sold my son a used car, this was my son first car that he purchased on his own and this guy tried to hustle him. When I went with my son to pick up the car there were about 5 caution lights on from brake system to low tire pressure. So immediately I asked my son did he test drive the car his reply was no because he didn’t have his license at the time, so I asked the sales associate did he know all of these lights were on in the car and he said yes. So I asked why would you sell him this car like that, so my son said he didn’t want the car he replied well you’re not getting your down payment back. However, after talking to the finance manager, Steven Fowler, which was awesome he had the car sent to Service and had everything fixed on the car. While the car was in the shop for three days, we never heard from Alex. I am not advising against going to Infinity, but I would definitely advise you not to work with Alek. He is very unprofessional and does not care about his clients.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hi there. Thank you for providing your feedback about your experience. At Infiniti of Orange Park, we strive for excellent customer service with every visit. All of our reviews are taken into careful consideration and we are always open to improving our processes.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everyone from service to Kelly in finance were wonderful

Reviewed by Niki MJuly 21, 2024

Everyone from service to Kelly in finance were wonderful to deal with, when it came to purchase my new car! I highly recommend Hanania dealerships for all of your automobile needs :)

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Niki M, thank you so much for your high rating!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This is my 2nd time buying from this dealership, This

Reviewed by krmati77June 11, 2024

This is my 2nd time buying from this dealership, This time I went through Ron and had a great experience. Ron listened to me about my needs which made the buying process quite pleasant. I walked away with a brand new car that I Iove.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Krmati77, thank you for taking the time to leave a review for us at Hanania INFINITI Of Orange Park. We're happy we could meet your expectations!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About INFINITI of Orange Park

INFINITI of Orange Park is a luxury dealership and part of Hanania Automotive Group that also serves Jacksonville FL and all surrounding counties including St. Johns Duval Clay and Nassau. With a huge dealership inventory on display our professional sales representatives can help you navigate our selection of new INFINITI models Certified Pre-Owned INFINITI models and used vehicles from a variety of makes and models to find the vehicle that best suits your lifestyle. For auto financing look no further than our on-site finance team for affordable car loan rates and lease payments. Our service department is first-class and offers many amenities to make service easy and comfortable for customers plus our team of certified technicians keep your vehicle running for years to come through routine maintenance auto service and repairs and genuine INFINITI parts. A great selection matched with and an exceptional team and top-rated service department means your total ownership experience will exceed expectations.

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