Sawgrass INFINITI

We have purchased 3 vehicles form this dealership in the past 6-7 years. It's never been a problem until our last service visit. Loaners are no longer provided (at least according to our service rep.) Enterprise rental was provided which was horrible. They provided a 48K mile Nissan Sentra (xxx) Then, since they are located on a toll road (Sawgrass Expy), we were charged an Enterprise Rental "service fee" for using the toll-by-plate. So just for drive to and from the dealer the toll was $10.58. We just sold our QX50 back to Nissan and purchased a Volvo XC60 from a dealership that DOES provide loaners.

Amassing Place with very Good People Its A Pleasure to service car Here I will Always Bring My Car Here 10 10 10 You Can Trust This Guys

ABSOLUTELY AWFUL! We had an appointment to purchase a used car from this dealership, and they completely screwed us over. As we were pulling in for our 2:20 appointment, we get a text at 2:19 saying that it had just been purchased. We had driven almost an hour to see this car, and the sales lady that we had spoken to would not even come out and speak to us because she (Kenia) knew she messed up. I mean, how convenient that this car had conveniently been sold 30 seconds before we got there (and there was 1 other person in there)? They then tried to show us a different car that was nowhere near what we had asked for or wanted. I have bought 5 different infinitis in the past 10 years, and after this, I can ensure you that I never will again. If a company makes an agreed upon appointment to view a product, they should honor that commitment to their customers.It was a total bait and switch deal, which is awful! I had trusted going to this dealer to get my daughter her first car, and now she is completely heartbroken. Never again!