Sawgrass INFINITI in Fort Lauderdale including address, phone, dealer reviews, directions, a map, inventory and more

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5801 Madison Ave
Fort Lauderdale, FL 33321

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Sales: 888-829-8917

Used Cars: 877-716-2546

Hours Toggle

Sales Department

Sun 11:00am – 7:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Sawgrass INFINITI

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

186 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

No loaners... No business

Reviewed by RJ from Weston, FLSeptember 09, 2021

We have purchased 3 vehicles form this dealership in the past 6-7 years. It's never been a problem until our last service visit. Loaners are no longer provided (at least according to our service rep.) Enterprise rental was provided which was horrible. They provided a 48K mile Nissan Sentra (xxx) Then, since they are located on a toll road (Sawgrass Expy), we were charged an Enterprise Rental "service fee" for using the toll-by-plate. So just for drive to and from the dealer the toll was $10.58. We just sold our QX50 back to Nissan and purchased a Volvo XC60 from a dealership that DOES provide loaners.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 4

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Best service ever

Reviewed by Igor Zaichik from Boca RatonMay 17, 2021

Amassing Place with very Good People Its A Pleasure to service car Here I will Always Bring My Car Here 10 10 10 You Can Trust This Guys

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

TOTAL SNAKES!!!!!

Reviewed by anonymous from Tamarac, FLJanuary 10, 2021

ABSOLUTELY AWFUL! We had an appointment to purchase a used car from this dealership, and they completely screwed us over. As we were pulling in for our 2:20 appointment, we get a text at 2:19 saying that it had just been purchased. We had driven almost an hour to see this car, and the sales lady that we had spoken to would not even come out and speak to us because she (Kenia) knew she messed up. I mean, how convenient that this car had conveniently been sold 30 seconds before we got there (and there was 1 other person in there)? They then tried to show us a different car that was nowhere near what we had asked for or wanted. I have bought 5 different infinitis in the past 10 years, and after this, I can ensure you that I never will again. If a company makes an agreed upon appointment to view a product, they should honor that commitment to their customers.It was a total bait and switch deal, which is awful! I had trusted going to this dealer to get my daughter her first car, and now she is completely heartbroken. Never again!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Sawgrass INFINITI

Sawgrass INFINITI has a large selection of new INFINITI vehicles and used cars. We offer competitive rates by working with many lenders. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about our vehicles set up a test drive or inquire about financing! We are located on the Sawgrass Expressway and Commercial Blvd.

We look forward to serving you!

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