Sawgrass INFINITI in Fort Lauderdale including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

5801 Madison Ave
Fort Lauderdale, FL 33321

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Sales: 888-829-8917

Used Cars: 877-716-2546

Hours Toggle

Sales Department

Sun 11:00am – 7:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Sawgrass INFINITI

Overall Rating:

4.3 (out of 5)

91% recommend this dealer

431 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Service advisor kyle and master mechanic Max is what

Reviewed by Bman606603February 05, 2023

Service advisor kyle and master mechanic Max is what drives this business. I always make sure they are on staff prior to going. I feel at ease going there and speaking with them

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Tony Shaw provided an excellent experience and would

Reviewed by ja14890January 15, 2023

Tony Shaw provided an excellent experience and would highly recommend this dealership to family and friends

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Ja14890, we are so happy to read such a great review about Sawgrass Infiniti!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Serive is Terrible!

Reviewed by Philippa Barton from Ft Lauderdale FlorridaJanuary 10, 2023

I was with this company for little over 10 years. In just the past couple years. There service went down tremendoulsy. I brought my car into serivice last month to be evaluted with expection. It ws a serious issue which sparked plugs that needed to be repaced. It cost over 2,000 no one caught that I needed them sooner. This company just cares about your money and not the best interest of the client. There customer service in sales, service department sucks. Also they did not do a walk around with me present when vehicle was dropped off by tow truck. It cause me not to see the damage done on car sooner. I will never purchase another infinti and do business with this company ever again. Also will not recommend anyone ever at the location. The whole staff does't know how to take care of there customers.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Philippa Barton, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We are disappointed to hear that you did not have a more positive experience with us at Sawgrass Infiniti.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Sawgrass INFINITI

Sawgrass INFINITI has a large selection of new INFINITI vehicles and used cars. We offer competitive rates by working with many lenders. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about our vehicles set up a test drive or inquire about financing! We are located on the Sawgrass Expressway and Commercial Blvd.

We look forward to serving you!

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