Porter INFINITI in Newark including address, phone, dealer reviews, directions, a map, inventory and more

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303 E Cleveland Ave
Newark, DE 19711

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Porter INFINITI

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

112 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great company to purchase a ca

Reviewed by Carol from Lewrs deJune 15, 2022

Service is always reliable. Pat, the manager is always helpful. The work is always completed to perfection. The only thing amiss was sometimes the phone is not andwered.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello Carol, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Car maintenace service

Reviewed by Pat C from Perryville, MDJune 04, 2022

The service at this dealership has always been outstanding. The staff is very profressional and they always keep you informed about your car servcie. Your service manager "Patrick" is very knowledgeable and customer focused. They treat all customers with respect and dignity. I could not ask for better service. Please thank your entire staff for their outstanding service. Pat C.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you so much again for your feedback! We hope you have a great day!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

2.0 (out of 5)

No Drop-off or Pick-up service

Reviewed by Ashish from Bear, DEMarch 09, 2022

They don’t provide a loaner or even a drop-off service. Some of the perks of owning a Luxury vehicle is to be treated well. They need to learn from Toyota World (across the corner from their dealership) and Tesla. They offer Uber rides for pick-up and drop-offs. Porter on the other hand just leaves you hanging “ Sorry we don’t offer loaners and you will have to arrange for your own pick-up and drop-offs” Seriously. Not returning back to this dealership. Have been a loyal customer for 6/7 years now. Hefty bill ($2K for this service) but no comfort or ease of doing business with.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair 3

Maximum rating = 5

About Porter INFINITI

Porter INFINITI in Newark DE also serving Wilmington DE and Hockessin DE is proud to be an automotive leader in our area. Since opening our doors Porter INFINITI has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle-free as possible.
If you would like financing options and you are in the market to purchase a new INFINITI or used car or truck we will provide assistance to help you find financing options that fit your needs! You can trust that Porter INFINITI will get you into a car or truck you choose with professionalism and attention to your needs.

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