Greenwich INFINITI in Greenwich including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

315 Milbank Ave
Greenwich, CT 06830

Get Directions

Sales: 203-884-0970

Used Cars: 203-935-8482

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:30pm
Tue 9:00am – 7:30pm
Wed 9:00am – 7:30pm
Thu 9:00am – 7:30pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:30pm
Tue 7:30am – 6:30pm
Wed 7:30am – 6:30pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of Greenwich INFINITI

Overall Rating:

3.6 (out of 5)

66% recommend this dealer

29 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Stay away

Reviewed by Loyal Infiniti owner from ConnecticutApril 30, 2022

I have purchased three cars from this dealer. My most recent experience with there service department was the worst ever. Very unprofessional. Threatening and lack of appreciation for a loyal customer. This is my last Infinit, at least at this dealership.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Craig was great!

Reviewed by Craig from Greenwich, CTMarch 30, 2021

I just leased my 6th Infiniti from Greenwich Infiniti. I always had the Sedan Q35 and Q50 models but this time switched to the QX50. I was concerned about making the change to a crossover but Craig was excellent in explaining some of the differences, pointing out some of the extra features and made the overall process seamless and easy, which was so appreciated, especially during a pandemic. I am sure I will be back in three years for another Infiniti! Thank you Craig.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We can't thank you enough for your longtime business and support. It's wonderful to hear that your recent leasing experience went smoothly. We are grateful that you would share this feedback about Craig and our DARCARS Infiniti of Greenwich. Safe travels in your new Infiniti.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.5 (out of 5)

Rip off

Reviewed by Usamah Khan from NorwalkAugust 02, 2020

A warranty or what is covered is a joke. I bought an elite warranty and my car is certified pre owner under warranty still and my seat wont fold and infiniti says it's because of some user error. Like I shoved something in the seat latch and broke it. If I didn't have my paperwork they didn't even know my car was under original warranty still. What a mess. Never going there again. Other infiniti dealerships I have always haf positive experiences

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Greenwich INFINITI

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a INFINITI. Whether you come in to purchase a new or pre-owned INFINITI or to have your vehicle serviced we are committed to providing a Greenwich INFINITI experience that keeps you coming back.

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