5900 Gateway Court
Dacono, CO 80514

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Sales: 303-243-5585

Used Cars: 303-243-5585

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Rickenbaugh INFINITI

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

96 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I visited the place to service my car and I was impressed

Reviewed by Mohamed El Tarabily from Cheyenne, WYOctober 12, 2025

I visited the place to service my car and I was impressed with the service and the way I was treated by the Sam the worker at the service. I can rate my satisfaction of my visit at 100%

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Mohamed, thank you for the five-star review! We’re so glad to hear you were impressed with your service experience. Our team takes pride in delivering transparent communication and genuine hospitality, along with amenities like complimentary valet, car wash, and barista-style coffee while you wait. We look forward to welcoming you back! — The Rickenbaugh INFINITI Team

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

The purpose of my visit was 2 fold.

Reviewed by Jerry Springer from Brighton, ColoradoSeptember 05, 2025

The purpose of my visit was 2 fold. First, regular scheduled maintenance service and, second, the repair of minor blemishes noticed during a test drive before purchase. I also purchased all of the extra coverage packages available to achieve their care-free driving experience package! I was not disappointed. Every detail was handled very professionally and to my complete satisfaction. Five stars and my big thank you to all in the service department!!!! I am truly having a "Care-Free" driving experience!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Jerry, thank you for sharing such a thoughtful review! We’re delighted to hear that both your scheduled maintenance and repair items were handled to your complete satisfaction. It’s wonderful to know our team delivered the professional, detail-oriented care that makes your “Care-Free Driving Experience” possible. We appreciate your trust in choosing the full coverage package and in our service department. From barista-style coffee and high-speed WiFi to complimentary valet service and a car wash with every visit, we want every part of your ownership journey to feel just as seamless. Enjoy the peace of mind that comes with your INFINITI — we look forward to keeping you on the road with confidence for years to come! -Chris McNeal, General Manager

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Maximum rating = 5

1.0 (out of 5)

First the ac was having issues and second it’s been a

Reviewed by YarmalasadullahAugust 12, 2025

First the ac was having issues and second it’s been a month I don’t received my car tittle and the are expecting me 1 I half more months also they are not responding and giving the refund me back so I bought the for uber by getting the title the season of uber will be finished

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We’re sorry to hear about your experience and want to make sure your concerns are addressed. Regarding the A/C, we did offer to have it inspected, but understand you chose not to move forward at that time and did not purchase a service contract that could have covered any needed repairs. On the title delay, out-of-state transactions can sometimes take longer because we must wait on processing from the state where the vehicle was originally titled. While this is outside our direct control, we are actively following up and will keep you informed of any updates. We know this has been frustrating, and while we can’t change the processing timelines, our goal is to help you get on the road as soon as possible. If there’s anything we can do in the meantime to help with your transportation needs, please let us know.

Overall Experience 1

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Maximum rating = 5

About Rickenbaugh INFINITI

Welcome to Rickenbaugh INFINITI, Colorado’s #1 INFINITI Certified Dealer, proudly serving since 1944.
As a multi-year INFINITI Award of Excellence winner and JD Power Dealer of Excellence, we are committed to delivering unmatched customer satisfaction.

Our family-owned dealership is built on respect and premium service. We continue to offer a seamless, elevated buying experience, whether you're exploring our new INFINITI lineup or certified pre-owned inventory.

Rickenbaugh INFINITI, serving Northern Colorado since 2012.

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