INFINITI of Van Nuys in Van Nuys including address, phone, dealer reviews, directions, a map, inventory and more

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5455 Van Nuys Blvd
Van Nuys, CA 91401

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Sales: 866-946-1059

Used Cars: 866-995-9768

Hours Toggle

Sales Department

Sun 9:00am – 8:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Reviews of INFINITI of Van Nuys

Overall Rating:

2.3 (out of 5)

33% recommend this dealer

3 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Over charge

Reviewed by Hekmat Farnoosh from Los AngelesMarch 30, 2021

Tried to buy my leased car Financial manger sold me that I never asked for it Watch if you try to buy from them And ask for paper documents not on flash drive

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hekmat Farnoosh, we regret to hear that you had a negative experience with us. As I mentioned on the Yelp reply, we are trying to go paperless and that is why we provide our clients with a USB flash drive. If you would like paper copies, we would be more than happy to print them out for you. Thank you for leaving feedback. Please reach out to us at (818) 782-1000 so we may identify ways to improve your experience.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Leasing a 2021 QX50

Reviewed by Yeran K. from Los Angeles, CaliforniaMarch 22, 2021

Seamless experience from start to finish. My sales associate was extremely helpful, he answered all the questions I had, and all the ones I didn't think to ask.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Yeran, thank you for taking the time to write this great review. We truly appreciate it. I will be sure to pass on the compliments to Movses and his team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Bad customer service

Reviewed by Gabby Ramos from Winchester CaliforniaNovember 04, 2020

I purchased a vehicle did not receive my second set of keys, Salesman said he work work on it never did. The manager Miguel said there was nothing he could do and hung up the phone on me.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About INFINITI of Van Nuys

Thank you for visiting our website here at INFINITI OF VAN NUYS. Whether you're eyeing an elegant INFINITI or Pre-Owned vehicle you've landed in the right place. Our dealership is located closer than you may think! Your INFINITI OF VAN NUYS is conveniently located within the city of Los Angeles. We know you'll be glad if you come by to look over our vast selection of both new and used vehicles. At INFINITI OF VAN NUYS we couple excellent customer service with some of the best vehicles in Van Nuys leaving our guests with a satisfied experience.

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