33 Auto Center Dr
Tustin, CA 92782

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Sales: 877-704-4612

Used Cars: 877-675-4212

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Reviews of AutoNation INFINITI Tustin

Overall Rating:

4.2 (out of 5)

89% recommend this dealer

1035 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Zero follow up.

Reviewed by Heather Edgecomb from Tustin, CAJanuary 29, 2026

Zero follow up. Customer service is fine right up until documents are signed. After sale has been made zero follow up. Calls, text, and emails not responded to.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Heather, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (714) 627-5556 when you have a chance. Thank you, and we look forward to hearing from you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excelente servicio y transparencia.

Reviewed by naujalfaro16January 05, 2026

Excelente servicio y transparencia. Encontré el auto ideal rápidamente. Personal amable, precios justos y confianza.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hola, ¡nos alegra mucho haberte brindado una experiencia tan positiva! Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un día estupendo!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Bought used car 3 weeks later no title.

Reviewed by John.Mulhall December 04, 2025

Bought used car 3 weeks later no title. Typically used cars have tile at dealer

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hi John, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (714) 627-5556. We'd appreciate the chance to make your experience a positive one.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About AutoNation INFINITI Tustin

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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