INFINITI of Thousand Oaks

This was my 2nd vehicle purchased from Infiniti Of Thousand Oaks. They worked phenomenally with me, and it was the quickest deal that I ever closed on an automobile, and for the 2nd time. David assisted me with my trade-in, and Cristian with my financing. Everyone that I met throughout the process cared that I didn't feel pressured, answered all of my questions and were extremely informative. I know that a lot of behind the scenes activity goes on during these transactions. Therefore, I would like to express my appreciation to everyone that was involved in mine, all the way up to the highest management personnel. I also look forward to having my new QX50 serviced with Infiniti Of Thousand Oaks, and look forward to again seeing the contacts that I've made there.

I bought my first Infinti here in 2007, my beloved G35! I’m now on my 3rd Infiniti and have serviced every single one of them here, driving a round trip of almost 100 miles from the San Gabriel Valley because the service and the people are that great. Every part of the service process is explained, I’m kept apprised of the time, the rep always discusses items needing immediate attention, items that can wait for next service appointment, and big ticket items to keep in mind. This information is so helpful and I’ve never had this level of service at any other dealership. And each team member, from cashier to maintenance, is helpful and courteous every time.

Excellent customer service from the service side of the dealership and good quality work given. Definitely trust my service and maintenance done at this particular dealership. Julio, Brad and the mechanics all have treated me well as well as my Infiniti.