Kearny Mesa INFINITI in San Diego including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

4670 Convoy St
San Diego, CA 92111

Get Directions
Visit Dealer Website

Sales: 858-280-0085

Used Cars: 858-356-5015

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Kearny Mesa INFINITI

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

24 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Satisfied customer

Reviewed by Tom from SanteeApril 27, 2021

I always check in with Darryl when I take in both of my Infiniti's for service/repair, and I always request that Frank works on my vehicles. They are both outstanding at their jobs, and I have never had any problems with my vehicles after Frank did the work.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Tom, thank you for your kind review; we are happy to pass along your comments to the team here at Kearny Mesa Infiniti! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Poor service

Reviewed by Bcrisci from San DiegoNovember 01, 2020

Service department is terrible at updating customer. Twice car has been in for same issues without it being repaired. Service was not updated in car

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (858) 573-1700 to discuss this further. Take care!

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Consistently high service performance!

Reviewed by Muir from San Diego, CASeptember 19, 2020

I scheduled an appointment at 9:00 PM the night before for 7:45 AM. Darryl was there before I exited the vehicle and asked questions to clarify the appointment order he had. He tested for fault codes and explained the next steps and timing. He quickly arranged a vehicle so I could get to work. As promised, he called later that morning with the results of diagnostics, stated that the service work was completed and that the vehicle was ready for pickup any time by 6:00PM. My car is a 2005 FX35 with 254,000 miles. Great vehicle and well-maintained by Kearny Mesa Infiniti. Won’t go anywhere else. Thank you!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Kearny Mesa INFINITI

Thank you for making your way to Kearny Mesa INFINITI your certified INFINITI dealer serving drivers throughout San Diego and the surrounding areas. At our dealership you'll find a solid selection of new INFINITI for sale as well as a carefully inspected lineup of pre-owned vehicles. Make your way to Kearny Mesa INFINITI in San Diego today for quality vehicles a friendly team and professional service at every step of the way.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top