INFINITI of Oxnard

I went in to trade my Infiniti Q50, to get my wife's Mother's Day gift and met Jessica (salesperson) and Larry (Manager). They welcomed me, treated me with the utmost respect and thanks to Larry's generosity, I got my wife a QX50!!! Larry and Jessica, I can't thank you enough!! My wife is thrilled!!!

I decided to lease at this dealership 50 miles away from my closest Infiniti dealer because Alan Monroe the sales manager confirmed via email he would include the maintenance package in my lease at no cost. Upon my 1st service visit, I was told there was no package on my vehicle. Luckily Alan was in the office and he said it was a mistake and he would take care of it. I did not pay for the service, so I assumed it was simple mistake. Upon my 2nd scheduled maintenance, I was again told I had not maintenance package on my vehicle. Alan was no longer at Infinit and the manager could not help me out even though I had written conformation in the form of email. Lesson learned to always make sure everything promised is on the due bill. Glad Alan is no longer there as he is a poor example of what I believe Infiniti represents. He does confirm all stereotypes of a"sleazy" salesman who will do anything to make a sale. I am out hundreds if not thousands of dollars in maintenance fees because of his dishonesty .

My name is Scott Johnson and I just experienced one of the easiest and hassle free car purchases in my life. Robert Cramer was a knowledgeable, competent salesmen able to answer every question I asked of this vehicle. I had been doing my homework on the car a QX80 for several months while living overseas. Robert kept in contact with me for months before my return to US and trust me he was the only sales guy that stayed in contact, so many other's failed to stay in contact and answer my periodic questions. My experience with Robert, Donna and the entire staff was outstanding and I really suggest you give Robert a call and infinity of Oxnard a visit, just outstanding!