HGreg Infiniti Monrovia in Monrovia including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

821 E Central Ave
Monrovia, CA 91016

Get Directions

Sales: 626-691-3370

Used Cars: 877-847-2644

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of HGreg Infiniti Monrovia

Overall Rating:

4 (out of 5)

92% recommend this dealer

165 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Not being serviced properly

Reviewed by Rickie Frazier from Hawthorne California February 18, 2023

I brought my own parts a cage n filter akd other filters and they say they installed them but the filters still in ye car not do they wash your cat anymore! We got Qx50 bought off the lot we get serviced every. Month since 2017 akd then pour C-section breaks down akd the customer service manager tell Us xxxx happens bit when we got serviced they do t wash the car they rude and disnt even put the work in they claim they done while servicing they donโ€™t even wash your car anymore filing a complaint with the better business bureau service awful they not doing what they say and charging customers for thing they never done awfulswtvjcd

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Rickie, we are concerned to hear that our service has not met your needs. We strive to provide thorough and long-lasting vehicle work. If you are interested, I would like to discuss this further so we can resolve your car's issues and make things right. I will look for your contact in our system, but in the meantime please feel free to give me a call. Thank you, Jose Toloza - Service Manager - (626) 599-7511

Overall Facilities 1

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

The staff is very friendly and accommodating.

Reviewed by grweavFebruary 01, 2023

The staff is very friendly and accommodating. Their service department is exceptional. I will return

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I bought a used VW Atlas from here and I highly recommend

Reviewed by Buddyluv212November 25, 2022

I bought a used VW Atlas from here and I highly recommend them. Mira was awesome. She made the process pleasant and smooth. This is definitely a five star dealership and Mira is a five star sales rep. Walter J ๐Ÿ‘๐Ÿฟ

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi Buddyluv212, we are very happy to have provided you with such a positive experience!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About HGreg Infiniti Monrovia

Choosing the right dealership to purchase your new or used car can be sometimes difficult. At HGreg Infiniti Monrovia no matter what you are looking for in a new or used car we have the perfect vehicle for you. We take pride in our top-notch customer service abilities and will surpass all your expectations during the process of buying a new or certified pre-owned car. We're confident you'll find the vehicles you're looking for at a price you can afford.

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