Glendale INFINITI in Glendale including address, phone, dealer reviews, directions, a map, inventory and more

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812 S Brand Blvd
Glendale, CA 91204

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Sales: 818-296-6368

Used Cars: 818-296-6090

Hours Toggle

Sales Department

Sun 9:00am – 10:00pm
Mon 9:00am – 10:00pm
Tue 9:00am – 10:00pm
Wed 9:00am – 10:00pm
Thu 9:00am – 10:00pm
Fri 9:00am – 10:00pm
Sat 9:00am – 10:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 6:00pm

Reviews of Glendale INFINITI

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

251 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible Buying Experience at Glendale Infiniti

Reviewed by msugar7275 from Oak Park, CANovember 16, 2020

I purchased a used VW Tiguan from this dealership for my daughter and it was the worst car buying experience of my life. Issue 1- Financing: I came in with pre-approved for a loan from Bank of America who is a lender in their network and specifically asked that they not run my credit as I am in the middle of re-financing my home. The salesman said no problem and confirmed and the documents I gave were enough to draw up the finance agreements. Well… The first thing they did was run my credit. I should have run away then. Issue 2-Used car sales tactics: The salesman insisted he go on the test drive with my daughter, so I opted out due to the pandemic which was a big mistake on my end. Initially, I noticed the car smelled like perfume, but I thought it recently detailed and gave it no thought. I later come to find out that this is a tactic dealership’s use to mask a smoker’s car. After a few days, the cigarette smell becomes so strong that I had to have (3) ozone treatments and the interior scrubbed down just to make the car tolerable drive. Issue 3: The car was missing parts and advertised items. When we got the car home we noticed it was missing the plastic engine cover, floor mats and a rear trunk cover (the mats and rear cover where in the advertisement for the car). The sales manager Mansour Ali refused to supply the floor mats and rear cover but said he would send me a new engine cover. Well it's been (3) weeks and I am done begging him for the cover. I blame myself for letting my guard down with these sharks.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent job and reasonable, They care for my car

Reviewed by RS from PasadenaOctober 03, 2020

Excellent, professional, reasonable and helpful. Took care of all my car needs wonderfully, including the deep car wash with detailing, and the Diagnostic Inspection. Very friendly Customer Service. My car feels like new. Thanks. RS

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Old School Customer Service

Reviewed by DavidWLA from Century City, CASeptember 04, 2020

This dealership went way over the top to meet our needs during Covid. From GM Peter King to the front desk reps, this is a Customer Comes First shop.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Glendale INFINITI

Welcome to Glendale INFINITI!
Glendale INFINITI is a proud provider of sensational INFINITI cars that light up the streets in the Los Angeles area and beyond. Whether you are in the hunt for a new vehicle or an affordable used car we proudly serve our customers with respectful service and reliable assistance. Step into our display inventory and discover a world of superb variety. We provide a fine mixture of unique models and vehicle types with fantastic features to show you a great time around Glendale Van Nuys and surrounding neighborhoods in Los Angeles.

Glendale INFINITI is located at 812 S. Brand Boulevard in Glendale California.

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