INFINITI
New Car Dealership in Bakersfield, CA
Overall Rating
4.7/5
Read dealer reviews
Welcome to INFINITI of Bakersfield.
Bakersfield is a tight-knit community where going the extra-mile for our clients is expected and appreciated. We have been in business over 30 years and during that time we have earned the patronage and loyalty of the county's residents.
Our New INFINITI inventory allows us to offer the highest quality Used inventory as well.
Thank you for choosing us for your retail automotive, service, or parts needs. We look forward to doing business with you for years to come.
INFINITI of Bakersfield also has a service department if you need ongoing support with your new INFINITI, INFINITI of Bakersfield has INFINITI-trained mechanics and uses the highest quality parts. If you are in Bakersfield, INFINITI of Bakersfield should be your dealership!
INFINITI of Bakersfield Reviews
Overall Rating
4.7/5
12 out of 13 people recommended this dealer
Great Service
Reviewed by Lisa
in Bakersfield
July 23, 2020
Great managers and internet personnel. Answered all my questions about a vehicle I saw and had questions about. I will be looking their for future vehicles.
Damage to vehicle during recall repair!
Reviewed by Gissell Rodriguez
in Porterville, CA
March 16, 2020
Took my sons Infinity in for recall repair on November 2019. They did the work on it and I picked it up when it was done late in the day. It was dark so I did not notice they had damage the dash in the car. No one informed me at the time I picked the car. Notice the damage on the dash called spoke to service manager Gary to report the damage and sent pictures. Did not get a call back tried multiple times to get a hold of him nothing. Finally called and spoke to supervisor he had me speak to some by the name of Alex seemed things were going to get done. He stated that they were trying to get someone to repair the dash damage. That person did not want to do it because it was in front of the passenger side airbag letting them know it could cause a problem when airbag deployed. To make story short they promised a replacement dash till this day I have not had a call back from anyone at the dealership. It is March 2020. Just a heads up if you need to have a recall repair on your vehicle don't do it here. And if you do make sure you take before and after picks of your vehicle inspected it well before you drive off. If possible have a manager present to inspect the condition of the vehicle when dropping it off.
Lesson learned Infinity of Bakersfield is bad news when it comes to repairs related to recalls.
From the first call....
Reviewed by Impressed Customer
in Las Vegas, Nv
February 19, 2014
I found a replacement for my 2003 fx35 via cars.com at Infiniti of Bakersfield. It was a used 2013 fx37 that met a very tight set of specifications I had decided on. Although I live close to 4.5 hours from the dealership I went ahead and gave them a call. From that very first call through driving my new car off the lot a week later, every aspect of the experience was perfect. I asked Richard to walk the car for me over the phone and he described imperfections and general wear honestly. We worked out the price and I flew down a few days later. There were no surprises when I arrived and I can say without reservation that the entire team was a pleasure to do business with. The Team and especially Richard should be incredibly proud of the experience I had. Thank you Infiniti of Bakersfield.
