9167 W Bell Rd
Peoria, AZ 85382

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Sales: 623-208-5229

Used Cars: 623-207-8399

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of INFINITI of Peoria

Overall Rating:

3.4 (out of 5)

83% recommend this dealer

434 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Spoke with Scott about a vehicle listed on their web

Reviewed by mcari57542September 23, 2025

Spoke with Scott about a vehicle listed on their web site, we agreed to the price listed on the web site and doc fees of about $800.00. They sent me a link and requested a non refundable deposit but no purchase agreement. They finally sent me the purchase agreement and it was 10K more than the agreed price.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

It is our goal to provide clear, transparent pricing and a smooth buying experience, and it is clear that we fell short in your case. We understand that you agreed to a price with Scott and received a link for a non-refundable deposit, only to later find the purchase documents reflected a $10,000 increase. We apologize for this discrepancy and for any misunderstanding regarding additional warranties or services. Vehicles listed as Certified Pre-Owned should always reflect the advertised price unless modifications or add-ons are clearly communicated, and we regret that this did not happen. Please reach out directly to on Jon Parske at Jparske@vtaig.com.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

I leased my new 2025QX 80 from this dealership because

Reviewed by ejones5017August 27, 2025

I leased my new 2025QX 80 from this dealership because they had the vehicle I wanted. Roger and Tom were great getting this lease done. This was the forth, QX80 I have leased,the first one from. This dealership. My first service was no problem,everything went well and service department did what was needed. To my problem with them. I live 200 miles from this dealership,so it's an overnight trip since I am 80 years old and doing it in one day is too much. When I bought the vehicle I was promised a full size spare should I have a flat tire. I did have a flat on my way back from phoenix. I found out at that time I DO NOT have a full size tire . I had to get the tire fixed at an infiniti dealer to keep my warranty valid,so I took it to Tucson Infiniti to be fixed and then took it home to have someone put it back on. Peoria infiniti has gotten all new people since I bought my vehicle and will not give me the spare tire I was promised. All since the tires are not wearing well,I feel I might need a whole new set of tires. When we talked the sales manager he was rude and not helpful at all. I have to drive back there,200 miles, for them to decide what they will do for me.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We’re glad to hear that Roger and Tom were able to assist you and that your first service visit went smoothly. We truly appreciate your continued loyalty, especially as this is your fourth QX80 lease. Regarding your concern with the spare tire and tire situation, we would like to review your case further and discuss potential options directly with you. Please contact our Sales Director, Roger Wales, at RWales03@vtaig.com.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I was very impressed with the no haggle approach from

Reviewed by myralJuly 20, 2025

I was very impressed with the no haggle approach from this dealership. My daughter bought her first new car today and the team here was honest and attentive to our needs. Our salesman Ramon was kind and helped us get the deal we wanted. Once we made the deal, the finance guy was amazing and approached us with the same no haggle mindset and was very informative. As well as listened to our wants and needs. I would 100% buy from them again. Best experience ever!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for taking the time to share your experience with your daughter's first new car purchase. We understand how important this milestone was for your family, and we're delighted that our straightforward pricing approach made the process smooth and stress-free for you both.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About INFINITI of Peoria

Here at INFINITI of Peoria we have a strong and committed sales staff with many years of experience satisfying all of our customers' needs. INFINITI of Peoria is proud to offer all INFINITI customers the ability to roll their maintenance plan into their deal. This exclusive program is at no immediate out of pocket cost and locks in the price point for all scheduled maintenance on their new vehicles at the manufacturer's recommended service intervals. INFINITI of Peoria grows stronger every day with new customers - we look forward to making you part of the INFINITI of Peoria family!

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