INFINITI of Mobile in Mobile including address, phone, dealer reviews, directions, a map, inventory and more

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1147 E. I-65 SERVICE RD S
Mobile, AL 36606

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of INFINITI of Mobile

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

104 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great customer care

Reviewed by Carmen Brooks from Mobile, AlabamaJuly 23, 2022

Since I have owned Accura and Infinity vehicles, I only entrust them to be serviced at the dealership. The most recent visit was great as usual. Elizabeth and Chan displayed excellent customer care.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 3

Maximum rating = 5

1.0 (out of 5)

Service department is untrustworthy and rude

Reviewed by Lauquita from Mobile AlJuly 15, 2022

My first horrible experience after 4 years I took my vehicle in for routine maintenance work when my husband go pick my truck up they broke my driver side mirror and had the audacity to say it came in that way I suggest you take pictures of your vehicle before dropping off because the service department is not trustworthy and they were very rude to me and flat out lied and said it was broken when I brought my truck in I wouldn’t recommend my Grandbaby taking her power wheel there for maintenance 🤬

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Excellent demonstration of vehicle

Reviewed by Billy Prine from Mobile AlabamaJune 02, 2022

Mike McVay and all the staff at the dealership were very helpful. We were going to order an Escalade but the Infiniti was an excellent option and in stock. We are very pleased.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About INFINITI of Mobile

INFINITI of Mobile has worked very hard over the years to gain the trust of our customers and build a reputation for honesty that travels by word of mouth to future customers. Our sales professionals are trained from their first day of working for INFINITI of Mobile to be able to accurately identify the needs of each customer to find the best vehicle to fit his or her needs. We do this by actually listening to the customer and building rapport with them and understanding what they are looking for exactly. INFINITI of Mobile also has one of the most capable and knowledgeable service departments in the Mobile AL area. The INFINITI of Mobile.

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