1804 Montgomery Hwy
Birmingham, AL 35244

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Sales: 205-989-2881

Used Cars: 205-989-2881

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of INFINITI of Birmingham

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

1177 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I’m not a new customer to the Infiniti dealership as I

Reviewed by donnajowers14August 30, 2024

I’m not a new customer to the Infiniti dealership as I had been leasing infinities for many many years. I decided to purchase my lease car and Tiffany guided me through the process effortlessly and made the whole experience very delightful. Tiffany is a very professional sales associate and, I would highly recommend her. Even though our transaction is completed, Tiffany told me that she would always be there for me at the dealership and that I would be able to contact her if I had any questions or concerns. That level of customer service is very much appreciated.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Donnajowers14, we strive for 100% satisfaction, and it is great to see you had such a positive experience at INFINITI Of Birmingham. If you have any further questions, please give us a call. We're always happy to help!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I’m so glad that I came to Mr.

Reviewed by ShundracoatsAugust 27, 2024

I’m so glad that I came to Mr. Pettway all the others places I went was trash and I really Thank God for leading me and my mom and I will recommend my family and friends to Mr. Pettway God blessed me with a nice SUV and I Just want to tell Mr. Pettway Thank you for the hard work he put in Today😊

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Shundracoats, we are so happy to read such a great review about INFINITI Of Birmingham! If you have any further questions, please don't hesitate to reach out!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Tiffany and the whole crew are awesome.

Reviewed by trich07_23August 26, 2024

Tiffany and the whole crew are awesome. Tiffany and I have been communicating for a year to make a purchase. I told her to give me some time to work on some things before making a purchase and I will be back to see her. In the meantime, continue to follow up with me. She made sure to call me every so often to see how I was doing and she's here if I have any questions. It was no way I could go anywhere else to make a purchase. Loyalty is everything to me. She put in the work to make sure I was taken care of. Shes good at her job and I can tell it's not just about making a sale with her. She actually cares and she want you to be comfortable with whatever decision you make. I'm very pleased with my purchase!!!! Yayyyyy

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi Trich07_23, thank you for taking the time to leave a review for us at INFINITI Of Birmingham. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About INFINITI of Birmingham

INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama's leader in INFINITI for over 20 years. We are home to all your INFINITI needs from Sales Service and Parts. At INFINITI of Birmingham we believe in service as great as the cars themselves. People who work here tend to stay here which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way but it's great customers that get you there. Welcome to the INFINITI of Birmingham family.

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