John Amato Hyundai

Got a notice for a recall for my Hyundia. A year later the recall fix was finally ready. Called the dealer to schedule the fix for the recall. I received 2 reminder text for the service. I had a 7:15 am appointment. When I arrived the service advisor said they did not have the parts for the recall. I made it clear, when making the appointment, that I was coming in for the recall. They should have had the part! If not they should have a least called to reschedule the appointment so I didn't have to get up early and drive there for nothing.

I have purchased two vehicles from John Amato Hyundai and have been very pleased both times. Staff have been very pleasant to work with both times, especially the first time when I was in a tougher financial spot then I am now.

I had a simple request and that was to get the price on a vehicle that was listed on cars.com. It was anything but simple in getting an answer. Prior to providing me the price, they needed to know my name, phone number and also asked for my email. After sharing some of that information with them, it was determined that they did NOT have the vehicle and it was at another location they owned. I called the other location and also got a runaround prior to providing the price. But, alas, this was not an easy request as well. The salesperson needed to talk to the sales manager to get the price but he was in a meeting. Eventually, I was told that the car had a problem with the title and they didn't feel it would be a good fit/vehicle for me, but they had plenty of others that might. Wasted over twenty minutes on 2 calls in a situation where it is dubious that they even had the vehicle.