Hyundai
New Car Dealership in Eau Claire, WI
Overall Rating
4.5/5
Read dealer reviews
Visit kenvance.com for BEST PRICES. At Ken Vance Motors, we offer you the Vance Advantage Great selection, friendly staff, and an organization that has been in business for over 35 years! Our Service Department has been nominated the Best of the Best for the last 3 years in a row! #VanceSaysYes
Ken Vance Motors also has a service department if you need ongoing support with your new Hyundai, Ken Vance Motors has Hyundai-trained mechanics and uses the highest quality parts. If you are in Eau Claire, Ken Vance Motors should be your dealership!
Ken Vance Motors Reviews
Overall Rating
4.5/5
80 out of 89 people recommended this dealer
Overall Facilities:
4.3/5
Went Great, then...
Reviewed by wondering
in Central, Wi
May 01, 2020
My husband test drove a used Kia Sorento. After doing an overall check, we decided to purchase it. Our salesperson, Rita, was very warm and friendly and made the process very smooth without being pushy. Financing was without issue. After signing the papers, my husband drove his new vehicle home which is 1 hour away.
He showed it off to our younger kids who immediately wanted a ride. When my husband turned on the ignition, the battery light came on and stayed on for their short ride. He then ran an errand, the battery light was still lit up. My husband called Rita because we had the car in our possession for 2 hours, and something was wrong. With his own tools, he assessed the alternator was not working. We were given an early time slot for the shop to look at it. By the time he pulled into the parking lot, all of the lights were on, and it was obviously difficult to put it into park. The shop agreed that the alternator was not working, and quoted us a $900 price to have it fixed. The price was negotiated to around $350 which we had to pay because my husband could not get it back home in its condition without being towed for 60 miles.
After being told that their vehicles are cleared by the service department, we are wary of going back to his dealer. We're thankful that we did not have to pay the full amount, but should we have had to pay anything if they had not caught that before selling it to us? Also, what else did they miss?
Used cars and services ... great!!!
Reviewed by Jason Lynn
in Menomonie
January 27, 2020
Excellent experience for buying a car or getting repairs done. Bob, the sales guy is awesome and funny. Thia is the 2and used car I've bought from them and I have purchased a new car from them as well. They are very good at acknowledging obligations as long as the customer is aware of their own.
New Safe Car!
Reviewed by Julie
in Eau Claire, WI
March 01, 2017
This is the best place to purchase a vehicle in Eau Claire. Great people, service, and heart! Will always buy from here from now on! Love my Santa Fe :)
