Speck Hyundai of Tri-Cities

I had an excellent experience at this dealership’s service department. They diagnosed the issue with my car quickly and kept me updated every step of the way. The staff was friendly, honest, and professional, and my car now runs perfectly. I really appreciate the quality of their work and the care they showed. Highly recommend!

My 84 year old mother took her 2 year old car here for the oil change they do since she bought the car there new. Despite only 15 k miles, no service lights on or any performance issues, some service writer upsold her $500 worth of maintenance that wasn't needed or requested, and not even recommended by the owners manual maintenance schedule. When I get back into town im going to go sort this out in person. The ultimate in xxxxxxx tricks, sell the 84 year old widow with a low mileage 2 year old car things that aren't needed whatsoever.

I want to give Speck a heads up on there great service department. This is my fourth Hyundai and I have never been disappointed in there service. Always attentive, friendly, and keeping me informed. This is my third dealership visit this month and let me tell you I was surprised at how the other dealership mistreated me. I had a appointment at one upon arriving I waited 35 minutes just to get to talk to someone and they informed me it would be another 45 minute wait just to see if I can get in for and oil change. I left. Then I went to another one for an oil change and the car had a factory recall and said the parts where on order. As I was driving home the part they were ordering flew off from the car so I returned to the dealership and they informed me it would be at least three months. Meanwhile, my granddaughter is driving an unsafe vehicle. So thank you Hyundai for being so accommodating, friendly and service oriented.