1313 Goldenrod Rd
Burlington, WA 98233

Get Directions

Sales: 888-758-3782

Used Cars: 888-726-7655

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 10:00am – 8:00pm
Tue 10:00am – 8:00pm
Wed 10:00am – 8:00pm
Thu 10:00am – 8:00pm
Fri 10:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 5:30pm

Reviews of Jack Carroll's Skagit Hyundai

Overall Rating:

2.7 (out of 5)

92% recommend this dealer

377 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

My mom went in with a small oil issue, they claimed to do

Reviewed by Jesse from Tulalip,WAAugust 01, 2025

My mom went in with a small oil issue, they claimed to do a "visual" inspection, explain how her car is now gushing oil? Visual mean your uding yiur eyes. What a joke your business is Jack. Also employees claiming to be a "manager" when the website does not reflect as such. Then ghosting a customer when they call you out. Sooooo professional. Guess people don't mean much if you aren't making money right?? I just want to point out, it seems almost every single review that talks about getting their car serviced ends in disaster. And bad reviews seem to go unacknowledged by this less than reputable "business"

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Couldn’t do a oil change correctly Shorted me 1qt of

Reviewed by Dave from Stanwood July 26, 2025

Couldn’t do a oil change correctly Shorted me 1qt of oil Would not cover the quart of oil I had to buy Service writer didn’t know the oil capacity of a 24 Santa Cruz (6.1)

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Typical con job.

Reviewed by AMCDecember 09, 2024

Typical con job.. entice you in with inventory and then treat you with total disrespect. Our sales person was rude and very hard to deal with. I did not trust his numbers for buying a Tucson. We will never go back there.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top