Bud Clary Auburn Hyundai

Great communication from the mechanic to me about the car. Real nice to see underneath car and to hear him “0k” it. We drove the Hyundai from Lafayette, IN in 2019 January. It’s been through one blizzard in Nebraska and we have never regretted buying it from dealership Bob Rohrman, Hyundai dealer in Lafayette IN. Long story short, Thanks Hyundai! The Hannemann’s

Professional, polite, problem solving crew. Kenny was great. Suggest service reps get loaner cars to familiarize themselves with the intricate mechanics.

After several days of communication, we agreed to a purchase price of $68,000 out the door. This number was discussed repeatedly, written in my deal packet at the dealership, acknowledged by sales and finance, and personally confirmed with a handshake. Based on that agreement, I placed a deposit, activated insurance, and scheduled pickup. Only after the vehicle arrived, PDI and detail were completed, and delivery was scheduled, I received a call saying there was a “misunderstanding” and that the price was actually $68,000 plus taxes and fees. If a handshake agreement, written notes in a deal packet, and weeks of coordination can be reversed at the finish line, that speaks volumes about how commitments are handled here. Changing terms after a customer has committed time, money, and insurance is not transparent business. I worked primarily with a salesperson named Tristan and a sales manager named Kieran. While the interactions were polite, the outcome did not reflect accountability for what was agreed to. If you shop here, get everything in writing early, including out-the-door pricing, and do not rely on verbal commitments, even those confirmed in person. From my experience, this dealership feels slimy and unethical. Watch out!