7615 Loisdale Rd
Springfield, VA 22150

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Sales: 888-849-0351

Used Cars: 888-849-2190

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of Safford Hyundai of Springfield

Overall Rating:

4.4 (out of 5)

88% recommend this dealer

938 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They would not communicate with me.

Reviewed by ksantia1January 06, 2026

They would not communicate with me. I would call to speak to the Service Advisor, Manager, etc, and no one would ever call me back. I rarely had any idea what was going on.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very competent staff, location is neat and tidy ,

Reviewed by nadiailyas0December 30, 2025

Very competent staff, location is neat and tidy , everyone treated us with courtesy and we are thankful for their service.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for choosing Safford Hyundai Genesis of Springfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent They are very helpful and have helped me in

Reviewed by denmanj2014December 25, 2025

Excellent They are very helpful and have helped me in every situation. What makes this dealership special is I didn’t make my purchase from this dealership.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Safford Hyundai of Springfield

Real People. Honest Prices. Buying Made Simple.
This is our philosophy here whether you are purchasing a new pre-owned or certified Hyundai. Our staff are fair upfront and honest people that are here to build a long term relationship with you. This philosophy holds true in our service parts and collision departments. From easy online appointment scheduling to fast friendly parts ordering to our state-of-the-art collision facility. Come visit us at 7615 Loisdale Rd Springfield Va 22150 or call at 703-776-9040.

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