West Broad Hyundai in Henrico including address, phone, dealer reviews, directions, a map, inventory and more

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8903 W Broad St
Henrico, VA 23294

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Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of West Broad Hyundai

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

92 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

A great car buying experience.

Reviewed by james v ruppel from No. Chesterfield, VaDecember 01, 2019

My wife and I recently bought a 2020 Hyundai Kona at West Broad Hyundai. The total experience was excellent. We found our salesman, Rab Harmouth to be extremely knowledgeable. On a lengthy test drive, he reviewed every feature of the car. We bought the Kona Ultimate for its many safety features. When our car was delivered to the dealership and we arrived to pick it up, I was pleased to see Rab there to examine it with us and to assist in some internal programming. Everyone we met at West Broad Hyundai exhibited a high degree of professionalism. A very positive experience altogether....keep up the good work!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Awesome Cust Service and Attention Proffessional!!

Reviewed by S. Phillips from Richmond, VAOctober 30, 2019

They go above and beyond to take care of the repairs on my schedule. The parts department and service department are attentive and professional. Thank you for making the experience awesome!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

4.0 (out of 5)

Santa Fe XL servicing

Reviewed by Samuel from Richmond, VAOctober 04, 2019

West Broad Hyundai did a great job servicing my Santa Fe XL. They were friendly and paid attention to my needs and my concerns. They got it right the first time. This means a lot to me because my time is valuable. The service was done in a respectable amount of time and they even washed my SUV. Thanks for the great job and getting back on the road.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 4

Buying Process 4

Quality of Repair 4

Maximum rating = 5

About West Broad Hyundai

Welcome to the ALL NEW West Broad Hyundai Richmond's state-of-the-art Hyundai superstore! Proudly serving Henrico Mechanicsville Midlothian Chesterfield and Chester we strive to deliver excellence from start to finish. Over eight acres of brand new Hyundai Certified Pre-owned Hyundai and used cars await you! Stop by you will find great deals on every new eye-catching Hyundai model we sell.

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