West Broad Hyundai in Henrico including address, phone, dealer reviews, directions, a map, inventory and more

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8903 W Broad St
Henrico, VA 23294

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Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of West Broad Hyundai

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

117 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Locked up engine

Reviewed by Ladybug from Charles City,VaSeptember 24, 2022

Thank u all at West Broad Hyundai for ur excellent service! From our call to u starting with the lady who answered the phone all the way to the end with the gentleman who checked us out we thank u all!! The gentleman who call to let me know what was wrong with my car was very nice n he made sure everything was already in motion to get our car fixed. He told me my engine was locked up☹️However, he said it was totally under warranty 😁. He even offered me a loaner car while ours was in the shop but Thank the Lord we had old Betsy for a back up. I couldn’t believe everyone I talked to was sooo kind n thoughtful which nowadays is a rarity. I am so thankful for all of u n I want everyone to know how we were treated during our mishap with our car. Thank u is just not enough so I wanted to write this review which I seldom do to let everyone know what an excellent job everyone did!!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Excellent experience

Reviewed by Urmom4utvols from Richmond, VASeptember 24, 2022

We had such a wonderful experience with the lease of our 2023 Hyundai Elantra Limited and our salesperson Tim St Clair. He was professional and personable and made it such an enjoyable experience. He walked us through all the “bells and whistles” of our new car and made sure we knew everything about it. It was such a personal experience and we really appreciate his attention to us. We highly recommend Tim and West Broad Hyundai!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great experience

Reviewed by John B from VASeptember 20, 2022

Thank you to west broad Hyundai for making the experience super quick. My friend Bruce took care of me every step of the way. He even followed up afterwards and mailed me my garage door opener right away. I accidentally left it in my trade in. I never felt pressured at any time and felt comfortable leaving knowing that everything was taken care of. If you decide to buy a Hyundai vehicle I you definitely get it here and ask for Bruce. He will take care of you. :)

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About West Broad Hyundai

Welcome to the ALL NEW West Broad Hyundai Richmond's state-of-the-art Hyundai superstore! Proudly serving Henrico Mechanicsville Midlothian Chesterfield and Chester we strive to deliver excellence from start to finish. Over eight acres of brand new Hyundai Certified Pre-owned Hyundai and used cars await you! Stop by you will find great deals on every new eye-catching Hyundai model we sell.

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