Pohanka Hyundai of Fredericksburg in Fredericksburg including address, phone, dealer reviews, directions, a map, inventory and more

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5200 Jefferson Davis Hwy
Fredericksburg, VA 22408

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Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 6:00am – 7:00pm
Tue 6:00am – 7:00pm
Wed 6:00am – 7:00pm
Thu 6:00am – 7:00pm
Fri 6:00am – 7:00pm
Sat 6:00am – 7:00pm

Reviews of Pohanka Hyundai of Fredericksburg

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

13 out of 14 people said they would recommend this dealer

1 (out of 5)

Dishonest! Junk Used Cars

Reviewed by Sandi C in Culpeper, VAMay 20, 2021

If I could do a minus star I would. My daughters 1st time buying a vehicle on her own, and It was a disaster! Not new but new to her! Her first car made it across town before the check engine light came on and the car stalling. While in the process of getting put in her 2nd car, the previous owner of the first car contacts her and tells her she had the same issues with that car! She had purchased it, spent money on fixing it, just to return it herself! They told her it would not be resold with the issues! So my daughter was put in her second car. Within a week, check engine light came on and drinking antifreeze like crazy. Take it back and their mechanic reset the check engine light. My daughter knew they just reset the light. The car is taken to Radley Chevrolet and was told by their mechanics that it needed an engine and catalytic converter. Pohankas mechanic said Radley Chevrolet was wrong and reset the check engine light once again. Once again my daughter comes to pick up her car for the check engine light to come back on in Pohankas parking lot. The car was taken back to Radley Chevrolet and this time the mechanic used a camera and video to prove the car needed a new engine! At this point my daughter received a rental to use. Mind you she had been getting rides to work this whole time and her first car payment is due in 3 days. She got use of a rental for about 1 week. Almost 3 weeks without her car! What came of this? They paid off the note on her car, is giving her deposit back (can take up to 7 days) and let her leave without a rental to go to work and pay her bills! My daughter is hard working and sometimes works 3 jobs just to help others! I always taught her to buy what she could afford which has been used cars from family members. She finally saved her money and built her credit just to get screwed by the very 1st car lot she went to. Beware of this car lot! You could do better buying a car on the side of the road vs them. Apparently their mechanics just know how to reset check engine lights vs actually diagnosing and repairing issues. The owner wouldn’t even look my daughter in the face today. Coward! I hope no one in his family is taken advantage of like my daughter was. So now she is without a down payment and a car for another week? I am happy my daughter maintained a good attitude at the dealership. I wouldn’t have. My daughter was raised to treat people the way you want to be treated! Sounds like the owner should do the same. FYI don’t reply for my daughter or myself to contact you. You have almost a month to make this right!

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Good experience

Reviewed by Monty in Richmond , VaJanuary 21, 2020

Both the sales staff and business office were very helpful and patient as we purchased our new Palisade. I feel confident when we need service that will continue to be the case.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

Great visit from service

Reviewed by Dano in Fredericksburg,VaMarch 22, 2018

Nicole went above and beyond to make my experience a good one. She is veryDan fixed but she informed me they were not being truthful. Shows me the integrity of your dealership. Thanks

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Pohanka Hyundai of Fredericksburg

Pohanka Hyundai of Fredericksburg has a large inventory of vehicles. If we don't have what you want, we will get it for you. We are easy to find, off I-95 exit 126, 1/2 mile north on Route 1 in Fredericksburg. Sales and service is open 6 days a week, no appointment necessary-just bring it in! Our no pressure sales environment offers low rate financing on new and pre-owned vehicles.
2 Year/100,000 Mile Warranty on Pohanka Certified used cars.
Our service department offers a free car wash with every service and free WI-FI. Night drop off and a courtesy shuttle are available. We are a 2017 DealerRater Consumer Satisfaction Award winner.

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