14848 Stonecroft Center Ct
Chantilly, VA 20151

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Sales: 703-774-9040

Used Cars: 703-574-2095

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun 10:00am – 3:00pm
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Hyundai of Chantilly

Overall Rating:

4 (out of 5)

87% recommend this dealer

807 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)


Reviewed by Simba from VANovember 15, 2023

Pretty shady and say one thing and do another. Unfortunately I can’t say I trust the services department which makes it hard since we recently just bought another Hyundai vehicle.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Amazing Experience

Reviewed by Chianti from Washington DCNovember 11, 2023

This was the best car buying experience I’ve ever had. Falom from Hyundai of Chantilly was amazing. I got there at 9:30am to see my options to trade in my sonata. After going to three Hyundai dealers before here and having to deal with aggressive and pushy salesman, she was a breath of fresh air. She helped me and my mom look at different cars and when the car I wanted was not available, she took the time find the car at a different dealership and had them drive it to us. I GOT MY CAR!!! She was so kind explained the process so clearly and took great care of us. I would definitely refer this dealership to my friends and family.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for the 5 star review!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Lazy and not in full respect

Reviewed by J S from Northern VA, VANovember 10, 2023

I am not happy with the service primarily due to the fact that the service technician threw the spare tire inside back of my car instead of putting it back in place under the car hood. This was lazy. The wheel nut lock were damaged by the service technicans using POWER DRILL tools to open and close them. You can't even have roadside assistance open these bolts. The head service manager (Allen) was very rude and gave a negative attitude after I've had to pay $200.00 to get my car towed to the dealership due to not being able to have roadside assistance, myself, and tow truck company open the wheel lock nuts that are shot out. They were shot out on all tires. I only received a compensation to get my flat tire filled in and that was all. This costs the company almost nothing to do it. I also paid $80 for a new wheel nut lock set! It used to be wonderful to go to but isn't anymore. They have changed and not for the better. PLEASE AVOID THIS LOCATION AT ALL COSTS!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 3

Customer Service 2

Buying Process N/A

Quality of Repair 2

Maximum rating = 5

About Hyundai of Chantilly

While there are many luxury brands of automobiles for buyers to choose from there are only a handful that could be considered affordable by the average consumer. Yet affordable luxury are the watchwords to the area's newest automotive dealership - Hyundai of Chantilly. If you are looking to sell your car we are excited to share that we now buy all makes and models of vehicles.
Hyundai of Chantilly is located in the Chantilly Autopark 14848 Stonecroft Center Court Chantilly VA 20151. You can learn more at www.HyundaiofChantilly.com

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