Ken Garff Hyundai Downtown in Salt Lake City including address, phone, dealer reviews, directions, a map, inventory and more

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717 S W Temple
Salt Lake City, UT 84101

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 9:00am – 4:00pm

Reviews of Ken Garff Hyundai Downtown

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

218 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Buyer Beware!!!!

Reviewed by Russell Pantello from McgillNovember 09, 2020

took my 2019 Kona in because the front end collision alert will activate for no reason. The car will abruptly slow down and shift into a lower gear. This happens at high speeds. The service people looked at it but couldn't find the problem. I was basically told I had to deal with problem. I would warn people against buying a vehicle from Ken Garff. They make the buying process very easy but then don't follow up on the warranty. I'm basically stuck with a vehicle that I still am making payments on but that is to unsafe to drive.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.3 (out of 5)

Buyer Beware!

Reviewed by AJ from Salt Lake City, UtahOctober 09, 2020

Ken Garff Hyundai in Salt Lake City is completely deceitful. I just bought a beautiful “as is” and I knew it was used however I didn’t think it would die on the way to my house right after I bought it. :( I started it back up and I got it home. I then found the maintenance information that wasn’t included in the CARFAX hidden away in the glovebox. One invoice from July 2020 suggests this car needs a whole new engine. I feel like I was intentionally swindled into paying $4300 on a car needing $3k-$4K of work right off the lot. I’ll be keeping the car and saving up to fix it but I definitely will also dissuade everyone I know from buying from this place. They lack integrity.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great service !!!

Reviewed by Rocio Andrews from Salt Lake City , UtahJuly 20, 2020

Jake Bussio has been helping me all the time with the car maintenance . He’s very professional and welcoming . I always have a great experience!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Ken Garff Hyundai Downtown

Serving the Salt Lake City area Ken Garff Hyundai located at 717 South West Temple in Salt Lake City UT is your premier retailer of new and used Hyundai vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car truck or SUV today!

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