Mac Haik Hyundai

I am writing to file a formal complaint against Mac Haik Hyundai in Victoria, Texas. Since my last oil change and tire rotation at this dealership, my vehicle has not driven properly. I experienced a sudden flat tire with no warning indicators. I called the dealership multiple times, left messages, and spoke with two representatives. I was told a manager would call me back, but no one did. I had to arrange a tow myself with no assistance or response from the dealership. This reflects poor service practices and management failure. I am requesting that Hyundai Corporate open a case, investigate this dealership, and contact me regarding next steps. Thank you for your attention to this matter

I have four requirements, it must be red, Candy Apple, not Fire engine, it must be a hybrid, it must have a heated steering wheel, and it must NOT have a moon/ sun roof. It was suggested that I drive 90 miles and we'll see what's available. You know what I want, why not send me the list that meets this criteria and I will tell you if I like something, and save me hours of my time!

Worst experience. Brought in a vehicle for a paint recall inspection in December. It's now May and I have a non running vehicle that they tore up and will not take care of. They said some recall repairs needed to be made now the engine is out. They started with a vehicle I would have driven anywhere. Now it's junk and they won't take responsibility for what they've done. It seems like I'm going to have to take legal action against them. Don't trust a word they say.