DeMontrond-Texas City, TX in Texas City including address, phone, dealer reviews, directions, a map, inventory and more

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3220 Gulf Fwy
Texas City, TX 77591

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Sales: 866-489-7086

Used Cars: 888-855-7203

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 1:00pm

Reviews of DeMontrond-Texas City, TX

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

89 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Very Rude, inattentive

Reviewed by Destine from Galveston,TxMarch 02, 2021

The salesman did seem to listen or understand what I was wanting in a Santa Fe. I went having research and he couldn’t provide me accurate info on the cars features and packages. The worst part was the “sales manager” BRAD. The way he spoke to me and my mother was so misogynistic and rude. If my husband were there there’s no way he would’ve gotten away with speaking to us that way.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

First, we would like to thank you for your patronage, Destine. Customer satisfaction is paramount to us and we are escalating this concern to upper management. Please email us your contact information to customerexperience@4040group.com so that we can look into this further for you.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Terrible Sales service

Reviewed by CHRISTIAN PURNELL from HoustonJanuary 10, 2021

Tried to buy a Kia Niro EV. the totally failed wouldnt even give me a quote I asked for several times. Still trying to play the old delaer games. they need to update their processes or they will die especially those considering ev's will not tolerate the archaic ways of buying cars.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Thank you for the feedback, Christian. Please know that customer satisfaction is paramount to us, as we will be escalating your concerns to our upper management team for review. Would you kindly send us your best contact information to: customerexperience@4040group.com so that we may further look into this for you?

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

used car

Reviewed by susie troxlar from texas city texasJuly 20, 2018

I want mr demontrond to see this..i went in just to get appraisal on my Malibu and by the time it was over had 2014 chevy spark and I am thrilled to death. had been through a lot losing home during hurricane Harvey and the husband 2 months later has been terrible. david in sales was amazing the finace guy was wonderful and Adrian was over the top. I am so excited that finally I had something happen that took my mind off everything that has happened. thank you to all of them and to demontrond..

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About DeMontrond-Texas City, TX

We promise to treat you the way we want to be treated when we make a major purchase. We know you will enjoy doing business with DeMontrond Toyota DeMontrond Chevrolet and DeMontrond Hyundai! You can expect prompt friendly courteous and competent service that keeps our customers consistently ranking Demontrond as the Top Dealer in TEXAS CITY in customer satisfaction for Both SALES & SERVICE.

In addition to our great customer service we work hard to keep our PRICES LOW! The bottom line is that GREAT DEALS + Great SERVICE = UNBEATABLE VALUE! Don't just take our word for it come by and see for yourself and enjoy the DeMontrond experience!

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