Hyundai of Silsbee

The staff at Mike Terry’s is awesome! Gracie and the manager were great and I would come back!

DONT BUY HERE!!!!!!!! I have been working with LAMAR at this dealership and he is very unprofessional!!!!!! My deal has been in the works since the week before Christmas!!! Was called on the 27th of December to sign!!! Was told wait til the 31 and we’ll work on more incentives!!!! No returned calls or texts!!!! The only one to return a text Alyssa my sales lady!!!!!!! Well after the 1st of January I was brought paper showing a decent deal. It was agreed upon the next day. An appointment was set for the 16th to sign as what LAMAR had stated about payments for the down payment where no longer ok! I walk in on the 16th and LAMAR vanishes and Alyssa tells me he said the deal is not going to be honored. Now me and Alyssa have kept contact this whole and never once did anyone say the deal was no longer good. MOST UNPROFESSIONAL. DISRESPECTFUL SLEEZY business!!!!!!! NEVER AGAIN!!!! Was up there more than 3 times to get this done!!!

I talked with a sales person james amazing the work he did ,ultimately his managers upon making a hard pull on my credit still had me jumping through hoops,i detailed the amount of money i had i was looking at my credit score drop only to be told to get some one to co sign for me all this hoopla about how they would work with my bank was out the door, the same money i had i went down the street got me a car no hasssle the actual people who pull your info aren't up front they pretend to be i did buisness with the previous owners thought the atmostphere had changed i would not recommend this dealership to none of my family co workers or friends i have a good job had money right there but if you still building on your portfolio dont go for the gimmicks don't i got a bad taste when the guy says misquoted the same thing i was reading could tell me the difference between this number and that just tried to confuse me if you rich and perfect you will leap pass this but second chance people dont waste your time here keep it moving they will hard pull you credit have you rebuild for years while they laugh at you behind a computer keep your hard earned money folks go some where else.