Red McCombs Hyundai Northwest

While the work done was good, the fee charged was unacceptable. The estimate given was for three hours work, the job took a little over an hour. When I questioned the charge, I was told "we use an industry standard charge of three hours". This is not acceptable. Since 1604 was torn up, I found a repair shop that I've used the last couple of years. Now that I can get to Red McComb's Hyundai more easily, I was going to bring my car their again. While I have bought several cars at Red McComb starting in 2008, and have had virtually all my repair work done their, I will no longer be coming there. I requested an estimate from the repair shop I've used the last several years - it was substantially less than I was charged at Red McComb's Hyundai. While the service was acceptable, the charge was not.

Joseph and his team are very honest and efficient salesmen. We are grateful for their integrity, openness, and speedy service! You’ve earned a loyal customer!

Not sure how certified are the techs? I brought in my vehicle which was overheating and for at least a year, the issue wasn’t correctly diagnosed. Is my second vehicle so I don’t drive it a lot . After many expenses I just gave up and decided to try another dealership. Spent literally 5 thousand dollars only to find out the engine was the real issue . I’m lucky I hadn’t exceeded the 100, 000 miles on it and am currently in my 9 th year that finally Hyundai corporate agreed to replace the engine. A manufacturer defect that many Hyundai engines experience. I have purchased 4 new vehicles from this dealership. Very disappointed in the services offered. I guess being it’s family owned, and not corporate their incentives are structured to try and rip u off ! I hv finally decided to never do any business with this dealership again. Only reason I kept going back is because it’s close and convenient. They have no night drop offs! So why did I still recommend them ? Hopefully Patrick the service manager will take cue and start to treat their repeat customers better! Oh n there’s no warranty on their work . So if my replaced engine gives out ? I’m out of luck and will hv to Junk the vehicle!