Lithia Hyundai Of Odessa in Odessa including address, phone, dealer reviews, directions, a map, inventory and more

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5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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Sales: 888-883-2330

Used Cars: 432-517-6375

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of Lithia Hyundai Of Odessa

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

45 out of 49 people said they would recommend this dealer

1 (out of 5)

The worst dealership in West Texas.

Reviewed by Blake Rogers in Odessa, TXMay 15, 2021

This dealership is a joke. The ONLY employee that helped me was the parts employee named Bryce. I have never experienced management this disappointing. I have left over 30 voicemails in total for this dealership. For both the “service” department and for the general manager, Brandon. The first and only time I got a hold of Brandon Spruill, he lied to me. He told me complete lies and I caught him on it. He told me as the general manager that there was nothing he could to to help me. He told me my issue wasn’t even in the system when I had a case number for over two weeks. He had told me that nobody spoke to him about my issue and he had no idea why I was even there, when my case manager had already emailed him. After speaking and dealing with corporate, they told me that because the dealership is privately owned, that they could choose to help me. Nobody will answer my phone calls or return my calls and voicemails. The front desk lady always treats me poorly and nobody offers to help me. The chain of command is screwed at this dealership. The only employee that helped and listened to me acknowledged my concerns and he agreed that I was being treated poorly. He in turn gave me his employee discount. Don’t waste your time or money on this dealership. It’s is a joke run by a joke.

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Used vehicle safari

Reviewed by leon Kirby in OdessaSeptember 21, 2019

My wife and I were treated very well by Fabian and his supervisor.Fabian has been with the dealership only a few months,although we couldn't tell by the way he helped us. A very professional sales staff.

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Alvaro g Alvarez

Reviewed by Alvaro g Alvarez in Pecos txNovember 18, 2017

In and out when I take my car for service sales man freindly and try to help you to your needs on financing and find the vehicle you are looking for.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Lithia Hyundai Of Odessa

Welcome to Lithia Hyundai of Odessa, where you'll find selection and value. We are the exclusive Hyundai dealer in the Permian Basin.

Our experienced and trained staff is focused on assisting you with all of your Hyundia needs. Whether it's for a New or Certified Pre-Owned Hyundai or one or our rigorously inspected used vehicles we're here to help. Our Service department is staffed by manufacturer-certified technicians trained on the latest techniques and mechanical features of today's advanced vehicles.

So give us a call or visit us at 5000 John Ben Shepperd Parkway in Odessa. We look forward to seeing you!

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