AutoNation Hyundai North Richland Hills in North Richland Hills including address, phone, dealer reviews, directions, a map, inventory and more

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7724 NE Loop 820
North Richland Hills, TX 76180

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Sales: 855-764-8643

Used Cars: 866-951-5274

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of AutoNation Hyundai North Richland Hills

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

243 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Michael

Reviewed by Francis Castillo from North Richland Hills , TexasJune 21, 2021

Michael in service was very helpful and kind I had my car serviced and oil change

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Francis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Amazing customer service by Mo!!

Reviewed by Brian S. from North Richland Hills, TexasJune 16, 2021

The service was amazing!! Mo, who is a rep at Auto Nation Hyundai in North Richland Hills, Texas. Did a great job explaining the car and features. He helped me pick a totally different car that I wasn?t even expected to test drive and didn?t over sell me. He was patient, precise, and true to his word. He has found a long time customer from his exceptional customer service. Thanks Mo!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Brian, thank you for your kind review; we are happy to pass along your comments to Mo here at AutoNation Hyundai North Richland Hills! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

2.3 (out of 5)

Not Different than Most

Reviewed by Rodney Jackson from North Richland Hills, TXJune 12, 2021

When I call inquiring about I saw online the sales person was very attentive and responsive. I quickly made my way to the dealership as I knew the car might not last the day. I purchased the car but was told I needed to return three days later because they haven?t had time to inspect or detail it. After the third day, I figured I better call to make sure the car is ready. I finally reached him after and was informed that car needed a new radiator and the passenger window needed repairing. Basically it took them 8 days to repair a radiator and window. After getting the car, I had it inspected and found 8 major problems which they refuse to address in any manner. I might as well had purchased from an individual or a ?mom and pop shop?. Note: to the dealership credit, they did loan me a loaner car on the 7th day.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Rodney, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 953-6549 to discuss what we can do to help.

Overall Facilities N/A

Customer Service 1

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

About AutoNation Hyundai North Richland Hills

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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