Gene Messer Hyundai in Lubbock including address, phone, dealer reviews, directions, a map, inventory and more

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4025 W Loop 289
Lubbock, TX 79407

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Sales: 806-589-0834

Used Cars: 806-589-0840

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Gene Messer Hyundai

Overall Rating:

4.5 (out of 5)

86% recommend this dealer

154 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Courteous service delivered in a timely manner.

Reviewed by Recent Lubbock Resident from LubbockAugust 25, 2021

Kevin and Mike and the rest of the service crew, including their shuttle driver, made the servicing of my Hyundai Sonata Hybrid quick and painless. They were always courteous and helpful and their efforts to meet dealer recalls, change oil and filters, and replace cracked belts reassured me my car and its occupants are in good hands down the road.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your kind words for Kevin and Mike! We thank you for your business and look forward to your next visit!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Hyundai Fan

Reviewed by TD from TexasApril 14, 2021

This was our fifth car to buy from Hyundai. We have always received exceptional customer service and quality. We highly recommend them and their friendly, professional staff.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your kind words for our team! We are thrilled that you always have the best experience here with us! Thank you for your fifth car purchase and we look forward to your next visit!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great Certified 2016 Sonata

Reviewed by Sam from Lubbock,TXJanuary 12, 2021

Just purchased a beautiful 2016 Sonata, well maintained, in great condition. The salesman, Geoff, found exactly what we asked for, in our price range. He made the process simple, and assisted us in setting up the bluelink system.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you, Sam, for your kind words about Geoff! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Gene Messer Hyundai

One of Lubbock's hidden secrets Gene Messer Hyundai offers customers a car buying experience like no other. A unique one of a kind experience with a staff that wears our name with Pride and Integrity. We have a profound appreciation for the great consumer loyalty we have experienced over the years and welcome any first time buyers with a sincerity that aligns with our West Texas Values.

With over 300 Signature New and Pre-Owned vehicles we can offer our customers' options tuned to every need. If you are searching for a positive consumer friendly side of the car business you have found it here!

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