4025 W Loop 289
Lubbock, TX 79407

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Sales: 806-589-0834

Used Cars: 806-589-0840

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of Gene Messer Hyundai

Overall Rating:

4.4 (out of 5)

89% recommend this dealer

824 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Guillermo Cervantes I want to all thank you all for

Reviewed by gcervantes1219December 14, 2025

Guillermo Cervantes I want to all thank you all for helping me in a real time of need on November 21 we went to Lubbock to watch my grandson play at TexTeck stadium for state championship we are from El paso tx l, Well out Hyundai Tucson gave out on the way back so we had to leave it there a Gene Messer! Sir your staff is a god send for us thank u Jacob God bless u all have a Merry Christmas! To all

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Had a great experience from start to finish.

Reviewed by Rtarin805December 05, 2025

Had a great experience from start to finish. Mike took care of us and got what we wanted. Highly recommend!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Went to get my Palisade serviced ?

Reviewed by Rose Marie from Big Spring, TXDecember 04, 2025

Went to get my Palisade serviced ? always professional staff and the newer waiting area is perfect. Also I love that they come out and greet me.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello Rose, we're happy you found our staff to be so supportive during your experience here at Gene Messer Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

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Maximum rating = 5

About Gene Messer Hyundai

One of Lubbock's hidden secrets Gene Messer Hyundai offers customers a car buying experience like no other. A unique one of a kind experience with a staff that wears our name with Pride and Integrity. We have a profound appreciation for the great consumer loyalty we have experienced over the years and welcome any first time buyers with a sincerity that aligns with our West Texas Values.

With over 300 Signature New and Pre-Owned vehicles we can offer our customers' options tuned to every need. If you are searching for a positive consumer friendly side of the car business you have found it here!

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