Freeman Hyundai in Irving including address, phone, dealer reviews, directions, a map, inventory and more

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1800 E Airport Fwy
Irving, TX 75062

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Sales: 469-242-2720

Used Cars: 469-359-5055

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 3:00pm

Reviews of Freeman Hyundai

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

1452 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I was sold a LEMON !

Reviewed by ademetriusjonesMarch 08, 2022

I was sold a LEMON ! 1. I purchased a used Infiniti QX60 from Freeman Hyundai, after driving it for three months thick white smoke started coming out the exhaust pipe. When I took it to be looked at there was slugging from the oil never being changed, even though there was an oil change sticker from freeman Hyundai said they changed it. 2. I took it back to them to see what they would do, I was told by a manager, there’s nothing that could be done cause they are not a Infiniti dealership. 3. I was then told after two days of them having my car, what they could do was an even trade, I purchased a car 4000$ less that what I had, only for them to somehow add the $4K and tell me due to inflation, taxes and title that’s the number they got. 4. I also asked about the $4000 down payment I put on the first car, I was told by the finance manager the best he could get me back was 1500$, he then adds it on to my amount being financed. 5. It’s been a month and the 1500$ I was told I was getting back by Steven VanLooy and the finance manager, they still have no update on that even though they got the check from Ally Auto for the car. The used car sales manager told me they buy cars from the auction, this time they purchased and sold the wrong one. I DO NOT recommend buy a used car not a new car from this lot.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Sales is iffy, finance was fine.

Reviewed by crowladyFebruary 23, 2022

Sales is iffy, finance was fine. I didn't like the feeling I got from the sales guy - he gave me an odd compliment about my appearance only after my father left the room. Creeped me out a little. Also felt like he was trying to brag about how NOT sales-y he is, which made me suspicious. I worked with the finance office here because they share finance staff with Freeman Mazda (much better experience, and where I ultimately bought a car) and I had a good experience with the finance guy.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 3

Customer Service 2

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I have bought 2 used vehicles from them in last 6 years...

Reviewed by 2016hondaodysseyAugust 11, 2021

I have bought 2 used vehicles from them in last 6 years and both times, it has been an awesome experience. Recently Edida Garcia attended us and she is such a wonderful sales person to deal with. No pushing for buying extras and understood our demands and found the right car for us. Again.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Freeman Hyundai

Freeman Mazda has been operated and owned by a Dallas family for the last 55 years. When you come to us you are not only a customer but also a member of our family. From simple oil changes to vehicle sales you will always have the most amazing treatment when you visit us at Freeman Mazda. We are here to support your automotive needs every step of the way. Please call or stop by with any questions you may have.

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