10301 Southwest Freeway
Houston, TX 77074

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of Group 1 Hyundai Southwest Houston

Overall Rating:

4.5 (out of 5)

90% recommend this dealer

1633 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Jon C.

Reviewed by BrandypfalconJanuary 20, 2026

Jon C. and Luis in the service department were amazing! So quick, professional, upbeat, and knowledgeable. They really went above and beyond. They answered my questions and even provided additional information to questions I didn’t know I should have been asking. I will never go anywhere else!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I brought my vehicle in believing it was still under

Reviewed by vargheseedwinJanuary 17, 2026

I brought my vehicle in believing it was still under warranty, only to find out it’s supposedly limited to the first owner. This policy was not clearly explained upfront. The lack of clear communication caused unnecessary frustration and inconvenience.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your feedback. I’m very sorry for the frustration caused by the misunderstanding regarding warranty coverage. You are correct that some Hyundai warranties are limited to the original owner, and I regret that this was not clearly communicated prior to your visit. Clear and upfront communication is extremely important to us, and we missed the mark in this instance. I appreciate you bringing this to our attention, as it allows us to improve how we explain coverage expectations moving forward. I would welcome the opportunity to speak with you directly to review your experience and see how we can help. Please feel free to contact me at the dealership at your convenience.       Thank you,  Heather Woodyard   Service Director 713-981-3948

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Always pleasant experience.

Reviewed by Cheryl Andrus from Houston, TXJanuary 17, 2026

Always pleasant experience. My new service advisor, Luis Romero, kept me advised of the procedures being performed. Another perk is my car is always washed and vacuumed

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Cheryl, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Group 1 Hyundai Southwest Houston

Welcome to Group 1 Hyundai Southwest Houston - Serving Katy Baytown and Conroe

With a Hyundai there's new thinking and new possibilities. With us you can always expect to be treated in a neighborly fashion. This is true regardless of whether you're here to test drive a car get an estimate on your car secure auto financing or figure out exactly what auto part you need. Peruse our selection of affordable Hyundai models at your leisure; when something pops out at you we'll set you up for a little joyride. Singing along to the radio while optional is certainly recommended for the full experience. Come visit us now!

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