17990 Gulf Freeway
Friendswood, TX 77546
Sales: 281-819-9364
Used Cars: 281-819-9365
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 2:00pm |
See all dealerships near Friendswood, TX that carry Hyundai
Overall Rating:
4.2 (out of 5)
91% recommend this dealer
6928 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
The waiting area was clean and the staff was very
The waiting area was clean and the staff was very friendly and supportive!! Great experience
Dealer Response
We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.
Maximum rating = 5
Didn't opt in my mobile phone to get updates; didn't give
Didn't opt in my mobile phone to get updates; didn't give me multi point inspection report copy, did not fill my tire pressure properly per specified 35 psi, instead filled my tires to 37 psi.
Dealer Response
Thank you for allowing us the opportunity to be of service to you and for taking the time to provide feedback. We sincerely apologize for the communication preferences being overlooked and for the frustration caused by the missing inspection report and the discrepancy in your tire pressure settings. Our goal is to ensure every detail of your service is handled with precision and that you leave with all the necessary documentation for your records, so it is clear we missed the mark during this visit. Your comments regarding the specific tire pressure and text notifications have been shared with our service team to ensure we are more attentive to these technical specifications and guest preferences moving forward. Please contact me directly at kohly@bigstarhyundai.com so that we can get the tire pressure corrected and send you any missing paperwork. Kohl Young, Service Director
Maximum rating = 5
It was straightforward.
It was straightforward. The car was dropped off. Checked out the same day. I was updated the next day that the part has been ordered. The day after the part was installed and car handed back. Easy.
Dealer Response
Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.
Maximum rating = 5
Our large dealership is really a small family business and extremely devoted to giving back to our Greater Clear Lake community which we serve. We are small business owners like many of our customers. Since we're not a corporation our profits remain local and mostly feed right back into our community; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
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