Hiley Mazda Hyundai of Fort Worth in Fort Worth including address, phone, dealer reviews, directions, a map, inventory and more

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9000 West Fwy
Fort Worth, TX 76108

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Sales: 817-383-2443

Used Cars: 817-409-6453

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Hiley Mazda Hyundai of Fort Worth

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

354 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

BUYERS BEWARE OF FINANCING: I purchased my vehicle from

Reviewed by ShaeJuly 24, 2022

BUYERS BEWARE OF FINANCING: I purchased my vehicle from Hiley Hyundai, and this was by far the worst financing experience. I have financed vehicles in the past at the dealership, but their financing team is the ABSOLUTELY WORSE I have encountered. There is not one person that is accountable to return phone calls upon paper signed. Upon review of paper, there was an additional $7,673 added to my loan. It was such a stressful time for me, and Shane took advantage of the situation. The amount was for an extended warranty and protection service agreement on a brand-new vehicle. The first page defining the terms of both agreements were missing, so I had to go back to the dealership to for the information. Upon review, I called back to cancel, and it took two weeks for another Finance Manager to email the form. I submitted the competed cancelation form via email and requested confirmation with no response to two emails. I called the dealership, and the form was submitted to Accounting for processing. I received a prorated refund and again no one returns phone calls for an explanation. Wish I could rank them higher due to no issues with the salesperson, however the Finance team has been unprofessional.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Awesome people, friendly, very comfortable to work with.

Reviewed by BrettJettonJuly 10, 2022

Awesome people, friendly, very comfortable to work with. Sam Steel is the best. Very professional and understanding of my needs.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

This was a horrible experience please do not take your

Reviewed by Lilac765May 31, 2022

This was a horrible experience please do not take your vehicle to this location!! Hiley West!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Hiley Mazda Hyundai of Fort Worth

Hiley Hyundai in Fort Worth TX - serving North Richland Hills Weatherford and Watauga - is a premier auto dealership offering a personalized car buying experience for every type of driver. We are proud to serve your area with new and used vehicles certified auto service and expert financial assistance.

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