8600 Montana Ave
El Paso, TX 79925

Get Directions

Reviews of Hyundai of El Paso

Overall Rating:

3 (out of 5)

93% recommend this dealer

1293 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I bought a 2025 Hyundai Tucson and it’s been in service 3

Reviewed by Jamie-floresAugust 26, 2025

I bought a 2025 Hyundai Tucson and it’s been in service 3 times (2 weeks). 1 return they broke a panel this ‘it’s time I’m have AC and transmission issues at less than 8,000 miles it’s been in service 5 weeks with nothing done….no fix. Horrible service! Don’t buy Hyundai

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Horrible customer service from mr wiliam service

Reviewed by Jackrty1April 17, 2025

Horrible customer service from mr wiliam service department. Very disappointed and dishonest service. My car still not working properly!!!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Poor and dishonest service.

Reviewed by AshApril 14, 2025

Poor and dishonest service. Came in for a recall service and was advised to come early to avoid waiting a long time; eta was originally 1 hour. Upon arriving, we were advised wait time would be two hours instead. Overall, we had to wait four hours with no updates in between, as employees were rude and careless when asked for assistance.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top