Eckert Hyundai

THIS DEALERSHIP IS HANDS DOWN ONE OF THE MOST DISHONEST AND UNPROFESSIONAL BUSINESSES I’VE EVER ENCOUNTERED. THEY TRIED TO CHARGE A SEPARATE DIAGNOSTIC FEE FOR EVERY SINGLE ITEM THEY INSPECT — NOT A FAIR FLAT RATE, BUT MULTIPLE OUTRAGEOUS CHARGES FOR SIMPLY LOOKING AT ISSUES. IT’S ABSURD, DECEPTIVE, AND SOMETHING I’VE NEVER EXPERIENCED AT ANY OTHER DEALERSHIP. AND DON’T FALL FOR THEIR EXPECTED RESPONSE: “THIS IS STANDARD EVERYWHERE.” THAT’S A COMPLETE LIE. I’VE TAKEN VEHICLES TO COUNTLESS DEALERSHIPS FOR SERVICE WORK, AND NONE OF THEM OPERATE THIS WAY. THIS TACTIC IS NOTHING MORE THAN A THINLY VEILED ATTEMPT TO TAKE ADVANTAGE OF CUSTOMERS WHILE HIDING BEHIND A FALSE SENSE OF INDUSTRY “NORMS.” A PROFESSIONAL DEALERSHIP OPERATES WITH TRANSPARENCY, INTEGRITY, AND RESPECT FOR ITS CUSTOMERS. THIS ONE OPERATES WITH GREED, DISHONESTY, AND BLATANT DISREGARD FOR ANYONE WHO WALKS THROUGH THEIR DOORS. EVERY INTERACTION I HAD WITH THEM REFLECTED A TOTAL LACK OF ETHICS AND ACCOUNTABILITY. IF YOU VALUE YOUR MONEY, YOUR TIME, AND YOUR PEACE OF MIND, STAY FAR AWAY FROM THIS DEALERSHIP. THERE ARE PLENTY OF REPUTABLE PLACES THAT WILL TREAT YOU FAIRLY — THIS IS NOT ONE OF THEM.

THIS DEALERSHIP IS HANDS DOWN ONE OF THE MOST DISHONEST AND UNPROFESSIONAL BUSINESSES I’VE EVER ENCOUNTERED. THEY TRIED TO CHARGE A SEPARATE DIAGNOSTIC FEE FOR EVERY SINGLE ITEM THEY INSPECT — NOT A FAIR FLAT RATE, BUT MULTIPLE OUTRAGEOUS CHARGES FOR SIMPLY LOOKING AT ISSUES. IT’S ABSURD, DECEPTIVE, AND SOMETHING I’VE NEVER EXPERIENCED AT ANY OTHER DEALERSHIP. AND DON’T FALL FOR THEIR EXPECTED RESPONSE: “THIS IS STANDARD EVERYWHERE.” THAT’S A COMPLETE LIE. I’VE TAKEN VEHICLES TO COUNTLESS DEALERSHIPS FOR SERVICE WORK, AND NONE OF THEM OPERATE THIS WAY. THIS TACTIC IS NOTHING MORE THAN A THINLY VEILED ATTEMPT TO TAKE ADVANTAGE OF CUSTOMERS WHILE HIDING BEHIND A FALSE SENSE OF INDUSTRY “NORMS.” A PROFESSIONAL DEALERSHIP OPERATES WITH TRANSPARENCY, INTEGRITY, AND RESPECT FOR ITS CUSTOMERS. THIS ONE OPERATES WITH GREED, DISHONESTY, AND BLATANT DISREGARD FOR ANYONE WHO WALKS THROUGH THEIR DOORS. EVERY INTERACTION I HAD WITH THEM REFLECTED A TOTAL LACK OF ETHICS AND ACCOUNTABILITY. IF YOU VALUE YOUR MONEY, YOUR TIME, AND YOUR PEACE OF MIND, STAY FAR AWAY FROM THIS DEALERSHIP. THERE ARE PLENTY OF REPUTABLE PLACES THAT WILL TREAT YOU FAIRLY — THIS IS NOT ONE OF THEM.

Bought a Tesla X few months ago, they told me that they will help me qualify for the used ev credit. But after several visits to dealership, multiple calls to people incharge of the accounting (Nancy) and finance (Garrett), even after leaving hand written notes dropped off at front desk. All they had to do to help me qualify for the ev credit from IRS is to register the dealership on the IRS portal and put in the car info of the car I bought.I gave them the exact detail from IRS website of how to do it, it would not have taken more than 30 minutes to an hour to do. But I am sorry to say that not only they never replied to my call or emails but were also 100% none cooperative or helpful. I wish I could talk to the owner of the dealership, they says it is a family own business.