Hyundai
New Car Dealership in Denton, TX
Overall Rating
4.1/5
Read dealer reviews
Since 1995, owners and brothers, Mike and Mark Eckert have been involved in the daily business ongoings at Eckert Hyundai. You might have even received and email from Mark, who likes to personally respond to as many internet requests as possible and shake hands with new Hyundai owners.
We believe that workplace temperament translates to our customers, so we maintain a positive work environment. Our employees would agree, as many of our staff have been with Eckert for over 10 years now!
Currently we also have 4 father-son teams in the sales, office, and parts departments which just goes to show our family focus!
Eckert Hyundai also has a service department if you need ongoing support with your new Hyundai, Eckert Hyundai has Hyundai-trained mechanics and uses the highest quality parts. If you are in Denton, Eckert Hyundai should be your dealership!
Eckert Hyundai Reviews
Overall Rating
4.1/5
28 out of 36 people recommended this dealer
Overall Facilities:
3.4/5
Worst buying experience ever.
Reviewed by Andrey M
in San Francisco, CA
July 14, 2020
It should be an option here to give -5 stars for the dealership like this one.
Poor customer service. You have to follow up all the time. They are always "super busy here today".
I'm out of state buyer and purchased $30K Genesys CPO.
Car came with completely worn out tires, front tires mismatched and there is a crack on windshield.
Genesis Director and Internet Manager never shared this details during negotiation process, however, they kept saying that car had a multi-point inspection.
I've addressed my concerns to Genesis Director and his answer was "Very common when purchasing a used vehicle".
I would not recommend to buy anything from this place.
Unhappy Customer
Reviewed by Morgan
in Denton, Texas
January 20, 2020
BUYER BEWARE!!!!!!!
My mother purchased a 2018 Tucson three weeks ago from Josh at Eckert Hyundai. From day one there has been a tire losing air. We brought it to the dealerships attention right away. As a matter of fact, due to the on going construction and the vehicles location on the lot, Josh, the sales person, made a comment regarding his concern over nails, or other objects that may or could damage a tire. After bringing the vehicle back to the service department, them “looking” at it TWICE, they supposedly fixed the problem. Today she took it in for the THIRD time in regards to the same issue the dealership has been aware of. Instead of actually fixing or replacing the tire, they turned my mother away, claiming they do not cover the tires. Well ladies and gents, my mother is fully aware the tires are not covered. However, when the problem existed from day one it’s obviously something that needed to be fixed by the dealership. The sales person, Josh, has a condescending entitled attitude as well as many of the other staff members. I would not recommend this dealership to anyone!!! Worst customer service I have ever experienced.
Good car buy experience
Reviewed by Kristen T
in Dallas , tx
January 30, 2018
Bought a used car from Alex. Answered all our questions and was very helpful. Much better than previous car buying experiences at other dealerships. I would shop here again!
