Wiesner Hyundai in Conroe including address, phone, dealer reviews, directions, a map, inventory and more

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1645 Interstate 45 N
Conroe, TX 77304

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Sales: 936-523-6300

Used Cars: 936-523-6300

Reviews of Wiesner Hyundai

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

779 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bait and switch. Looked at a car online and made...

Reviewed by UnhappyAugust 10, 2021

Bait and switch. Looked at a car online and made arrangements to see it. Started the paperwork and was then told that the price was actually $3K more than advertised because of dealer add-ons protection programs. Didn't seem to be bothered about the false advertisement and sales idiot said that the fine print accounted for it. Was told they couldn't take them off. In addition, wanted to give me $3K less than I could get for my trade at other wholesalers. You should run away from this dealer as fast as possible.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.8 (out of 5)

Alison Ingles made my experince nice. I highly recommend...

Reviewed by charise.spedaleAugust 06, 2021

Alison Ingles made my experince nice. I highly recommend her and the dealership. She doesn't just sit around, she is highly responsive. I found her refreshing to work with.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.7 (out of 5)

Typical bait and switch dealership shenanigans. Ordered a...

Reviewed by Gaylan and FranJuly 24, 2021

Typical bait and switch dealership shenanigans. Ordered a vehicle on 6/30 a d was told we would pay $3k over msrp. No worries - I really wanted the vehicle. Went through tons of back and forth in my trade in. First they had the wrong year model so it was a stupidly low ball offer. Then it was the fact that it was a base model … it was an ULTIMATE with under 2000 miles on it. Still not budging in the trade in value. Then we get an agreement on the total deal. We were told the car has every possible option available, the color I wanted and it would take roughly 30 days. After 4 1/2 hours of waiting we finally go in to talk with the finance guy Jason. Chatty fellow that speed read the entire process and said sign here. We were told it was all preliminary until the new car came in. We called several times to check on the delivery - any day. Came in to look at a lower model that came in just to see what the car was like in real life. They had none available to even test drive at this point - 2 weeks after we signed the papers. Left dealership that first night with nothing but a handshake and hopes of getting the new car soon. Jason said he cannot print the paperwork until they get the VIN for the car. No problem. After 3 weeks we finally get the text that the car is in. I asked what the financing ended up at and got a huge run around. Tons of fast talking and no substance to the answers. Bottom line was we were financing $7000 more than the msrp. Jason said it was because they had a hard time getting us financed. Of course I called the place that financed and was told they only gave the loan officer HALF.our income. Thus the HIGHER interest rate and smoke and mirrors at delivery. I came to the dealership and was met in the raking lot with the keys and a Manila envelope with all our papers inside. Have a nice day. I said I was going to take the car home with me to show my husband and review the papers. 4 miles away We returned the following morning and were told that we made a bad deal and it was our own fault. They would do NOTHING about removing the things Jason added after we left and had signed. He said sales manager was not available nor was the general manager to speak to. Our deal was our deal and we were just sol NEVER would I allow anyone I know buy a vehicle from these folks. Game playing on steroids. Condescending attitude and lies and quick speak to cover their shady practices. We have contacted an attorney and will be filing suit. Mistake number 1 trusting someone who was in the business of lying. We were told we had a deal but they never adjusted the trade in. They gave me $22k and are selling the vehicle for $34k. That’s just wrong. That were in a hurry for me to leave even though they knew I had no chance to review the papers. My husband does not drive - he’s handicapped. So they agreed to let me take it home for him to see. It was 4 miles away. Closer than most people take for test drives. Remember this is the first time I’ve even sat in the model I ordered. Half the add one that the lower model has- this one was without. Little things - cargo cover wheel locks. Tiny stuff we were promised yet never made it onto the vehicle.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Wiesner Hyundai

Since 1972 Wiesner has been a name people around Houston and Conroe have trusted for great sales and service.

Past Chairman of the Board and CEO John Wiesner was born in Richmond Texas and grew up in Hempstead. He married Beth Sorsby also of Hempstead. They were graduates of Southern Methodist University. Mr. Wiesner started his automotive career in Hempstead in 1949 then moved to Baytown. In 1977 he purchased the Buick-Pontiac-GMC dealership in Conroe which is now the main headquarters for the Wiesner Automotive Group. Today the Wiesner

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