1825 North I-35 East
Carrollton, TX 75006
Sales: 972-535-8353
Used Cars: 972-535-6525
Sales Department
| Sun | Closed |
| Mon | 8:30am – 9:00pm |
| Tue | 8:30am – 9:00pm |
| Wed | 8:30am – 9:00pm |
| Thu | 8:30am – 9:00pm |
| Fri | 8:30am – 9:00pm |
| Sat | 8:30am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Carrollton, TX that carry Hyundai
Overall Rating:
4.2 (out of 5)
85% recommend this dealer
935 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Getting my 2026 Palisade serviced at this dealership was
Getting my 2026 Palisade serviced at this dealership was truly one of the worst and most stressful experiences. I first spoke to Bryce, who was originally very accommodated in getting my car in due to cylinder misfires and crank fast position issues. As I am from out of town, Bryce was very insistent that they would “take care of us” and assured me that they were the “fastest Hyundai dealership in the area.” However, as the next 2 days progressed, the communication was terrible. At 9am, I spoke to Bryce, who informed me that they figured out it was a sensor issue due to low oil and would soon do an oil change. The next FOUR hours, I was left on hold for over 30 minutes multiple times for the simplest of questions, and even hung up on over 6 times. Finally, I was able to speak to Bryce, who informed me that they were “very busy” and repeated what I had heard at 9am. He then said they would get the oil changed in the next 2 hours. I understand experiencing a rush and getting busy; however, their poor time management is not a credible excuse for the terrible communication and disrespect I experienced. Thankfully, I received a text 10 minutes before the two hours were up. We were required to fill up the loaner car tank of gas, which we discovered was not full when we received it. When we arrived at the dealership, no one said hello or welcomed us in. Bryce was very curt and did not have a welcoming demeanor. Overall, I would not recommend this dealership for service or sales; it is evident that they do not value their customers and are comfortable with providing unclear communication and making false promises.
Maximum rating = 5
Heather and my financial guy were equally wonderful.
Heather and my financial guy were equally wonderful. No pressure, just shared knowledge, and made things very easy. I had obtained quotes from several other dealerships and just happened to drive by this one. I decided I had an hour to spare and should go ahead and test drive to confirm my vehicle was truly what I was looking for... I ended up purchasing it that day without any intention of doing so.
Dealer Response
We are ecstatic to hear about your wonderful experience with our team. It sounds like Heather and our finance specialist provided you with exactly the kind of knowledgeable, no-pressure service we strive for. We understand how valuable your time is, and we're thrilled that your spontaneous visit turned into such a positive decision. Finding the right vehicle should feel natural and easy, and it's fantastic that our team made the process so smooth for you. Your experience perfectly reflects our commitment to sharing expertise while letting you make the choice that feels right. We appreciate you choosing Van Hyundai and taking the time to share your positive experience.
Maximum rating = 5
Dealership was clean.
Dealership was clean. Employees were helpful and courteous. Vehicle was prepped properly in make ready.
Dealer Response
We are absolutely thrilled to hear about your positive experience with us. It means so much to know that you found our facility clean and well-maintained. We take great pride in creating a welcoming environment for all our customers. Your kind words about our team being helpful and courteous truly brighten our day - we work hard to ensure every interaction is friendly and supportive. We are also pleased that your vehicle was properly prepared and ready for you. Your feedback reinforces our commitment to maintaining high standards in everything we do. Thank you for choosing Van Hyundai and for taking the time to share your experience.
Maximum rating = 5
Van Hyundai is one of the fastest growing Dallas-area Hyundai dealerships in Texas! Since our start in 2008 we've helped pair thousands of car shoppers with their "perfect match." Let us do the same for you! Our friendly sales associates have the knowledge and expertise to help you find a Hyundai car or SUV that perfectly suits your needs and lifestyle. Visit our Carrollton Hyundai dealership today to find one of the best selections of new and used Hyundai cars for sale in the Dallas metropolitan area! Stop by today to find out why people come from all over Texas to shop with us.
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