Van Hyundai in Carrollton including address, phone, dealer reviews, directions, a map, inventory and more

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1301 S Interstate 35E
Carrollton, TX 75006

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Sales: 972-535-8353

Used Cars: 972-535-6525

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 7:00pm

Reviews of Van Hyundai

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

645 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

My daughter went in to purchase a Kia Telluride TODAY....

Reviewed by Casi ThorneAugust 09, 2021

My daughter went in to purchase a Kia Telluride TODAY. She is 22 years old an RN and pregnant. This dealership took advantage of her 100%. She was told the car was 45,000 out the door just to get home and find out that she was financing 54,000 dollars. They included 10,000 in warranties she did not ask for. Shame on this place for doing this to her. She called the salesman back tonight and he would not speak to her. She will be up there first thing Monday morning for this dealership to DO THE RIGHT THING. If they choose not to do the right thing, we have an attorney to help with that. This was her first car buying experience and some xxxx too advantage of her. He told her she had to give him a thousand dollars down on the car or he could not help her at all. As a parent I am furious. DO THE RIGHT THING! HIS NAME IS RAHIM! SHAME ON YOU RAHIM! SHAME!!!!!!

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hello Casi, and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your daughter's situation and we would like the opportunity to try and regain her trust in our business. Please have her contact Alyssa Denton, our Customer Relations Manager, at 972-512-4220 or Adenton@vtaig.com and we will do our best to make this better.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

scammed a 22 year old pregnant first responder

Reviewed by Casi Thorne from Waxahachie, TexasAugust 08, 2021

My daughter went in to purchase a Kia Telluride TODAY. She is 22 years old an RN and pregnant. This dealership took advantage of her 100%. She was told the car was 45,000 out the door just to get home and find out that she was financing 54,000 dollars. They included 10,000 in warranties she did not ask for. Shame on this place for doing this to her. She called the salesman back tonight and he would not speak to her. She will be up there first thing Monday morning for this dealership to DO THE RIGHT THING. If they choose not to do the right thing, we have an attorney to help with that. This was her first car buying experience and some xxxx too advantage of her. He told her she had to give him a thousand dollars down on the car or he could not help her at all. As a parent I am furious. DO THE RIGHT THING! HIS NAME IS RAHIM! SHAME ON YOU RAHIM! SHAME!!!!!!My daughter went in to purchase a Kia Telluride TODAY. She is 22 years old an RN and pregnant. This dealership took advantage of her 100%. She was told the car was 45,000 out the door just to get home and find out that she was financing 54,000 dollars. They included 10,000 in warranties she did not ask for. Shame on this place for doing this to her. She called the salesman back tonight and he would not speak to her. She will be up there first thing Monday morning for this dealership to DO THE RIGHT THING. If they choose not to do the right thing, we have an attorney to help with that. This was her first car buying experience and some xxxx too advantage of her. He told her she had to give him a thousand dollars down on the car or he could not help her at all. As a parent I am furious. DO THE RIGHT THING! HIS NAME IS RAHIM! SHAME ON YOU RAHIM! SHAME!!!!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello Casi, and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your daughter's situation and we would like the opportunity to try and regain her trust in our business. Please have her contact Alyssa Denton, our Customer Relations Manager, at 972-512-4220 or Adenton@vtaig.com and we will do our best to make this better.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

As soon as they get your money you no longer exist!...

Reviewed by CyndiJuly 27, 2021

As soon as they get your money you no longer exist! Disabled Veteran and was continually lied to, I was told they would do everything to expedite my plates since I have to pay to park everyday at work without disabled veteran designation. $400 in parking fees already paid this month, they didn’t even process my check until 2.5 weeks after purchase and still lying their way through the sale. DO NOT BUY HERE!

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Cyndi, we are so sorry to hear that you are not satisfied with your experience. Our team is dedicated to providing exceptional customer service, and we are sorry that you feel like we haven't been as dedicated to you as we should have been. Please contact Alyssa Denton, our Customer Relations Manager, at 972-512-4220 or Adenton@vtaig.com and we will do our best to make this better.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Van Hyundai

Van Hyundai is one of the fastest growing Dallas-area Hyundai dealerships in Texas! Since our start in 2008 we've helped pair thousands of car shoppers with their "perfect match." Let us do the same for you! Our friendly sales associates have the knowledge and expertise to help you find a Hyundai car or SUV that perfectly suits your needs and lifestyle. Visit our Carrollton Hyundai dealership today to find one of the best selections of new and used Hyundai cars for sale in the Dallas metropolitan area! Stop by today to find out why people come from all over Texas to shop with us.

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