1825 North I-35 East
Carrollton, TX 75006

Get Directions

Sales: 972-535-8353

Used Cars: 972-535-6525

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Van Hyundai

Overall Rating:

4.3 (out of 5)

85% recommend this dealer

934 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Heather and my financial guy were equally wonderful.

Reviewed by KristenH.November 20, 2025

Heather and my financial guy were equally wonderful. No pressure, just shared knowledge, and made things very easy. I had obtained quotes from several other dealerships and just happened to drive by this one. I decided I had an hour to spare and should go ahead and test drive to confirm my vehicle was truly what I was looking for... I ended up purchasing it that day without any intention of doing so.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We are ecstatic to hear about your wonderful experience with our team. It sounds like Heather and our finance specialist provided you with exactly the kind of knowledgeable, no-pressure service we strive for. We understand how valuable your time is, and we're thrilled that your spontaneous visit turned into such a positive decision. Finding the right vehicle should feel natural and easy, and it's fantastic that our team made the process so smooth for you. Your experience perfectly reflects our commitment to sharing expertise while letting you make the choice that feels right. We appreciate you choosing Van Hyundai and taking the time to share your positive experience.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Dealership was clean.

Reviewed by brixerNovember 08, 2025

Dealership was clean. Employees were helpful and courteous. Vehicle was prepped properly in make ready.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We are absolutely thrilled to hear about your positive experience with us. It means so much to know that you found our facility clean and well-maintained. We take great pride in creating a welcoming environment for all our customers. Your kind words about our team being helpful and courteous truly brighten our day - we work hard to ensure every interaction is friendly and supportive. We are also pleased that your vehicle was properly prepared and ready for you. Your feedback reinforces our commitment to maintaining high standards in everything we do. Thank you for choosing Van Hyundai and for taking the time to share your experience.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Complaint Regarding Incomplete Service and Incorrect

Reviewed by JJones from Carrollton October 26, 2025

Complaint Regarding Incomplete Service and Incorrect Charges On Saturday, October 25, 2025, I brought my vehicle in for an oil change, replace filters, windshield wiper replacement, and tire rotation. Upon checking out, I discovered that while I was charged for services, the tire rotation and windshield wiper replacement were not actually performed. As a precaution, I removed one of the caps on the tires and I placed scotch tape on the windshield wiper before taking it in for service. When I brought this to the attention of manager, I received apologies, but the fact remains that I was charged for services that were not completed. This is the first time I have encountered such an issue, and I found it both disappointing and concerning. I am also unsure whether the oil change was properly completed, as I have no clear way to verify it. This situation has shaken my confidence in the quality control of their service department. Although I have been reimbursed and provided free oil changes for future service, I wanted to make sure that I bring this to everyone’s attention. If I hadn’t taken these precautions, I would likely never know the service was not preformed! BE WARE!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We are concerned to hear about your experience and understand your frustration. We appreciate that you took the time to bring this matter to our attention and that the situation was addressed with reimbursement and future service credits. Please reach out to our Service Director, Vincent Kelley at VKelley01@vtaig.com so we can discuss this matter further and ensure your future service experiences meet your expectations.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Van Hyundai

Van Hyundai is one of the fastest growing Dallas-area Hyundai dealerships in Texas! Since our start in 2008 we've helped pair thousands of car shoppers with their "perfect match." Let us do the same for you! Our friendly sales associates have the knowledge and expertise to help you find a Hyundai car or SUV that perfectly suits your needs and lifestyle. Visit our Carrollton Hyundai dealership today to find one of the best selections of new and used Hyundai cars for sale in the Dallas metropolitan area! Stop by today to find out why people come from all over Texas to shop with us.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top