1900 Interstate 40 Access Rd
Amarillo, TX 79103

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Sales: 888-740-8265

Used Cars: 888-740-8285

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Amarillo Hyundai

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had an amazing experience, From the moment I walked in

Reviewed by DiantAugust 14, 2025

I had an amazing experience, From the moment I walked in the dealership the salesmen Mr. Charles Boyd was very helpful. Answered all my questions professionally and well knowledgeable., He made the whole process smooth, ensuring I felt comfortable throughout the whole process buying my new 2026 calligraphy palisade.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

It sounds like you were in good hands with Charles! We’ll be sure to share this feedback and we hope you enjoy your new 2026 Hyundai Palisade Calligraphy. Congratulations and see you next time at Amarillo Hyundai!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Although the purchase was positively seamless, this is

Reviewed by Denise GuldeJanuary 09, 2025

Although the purchase was positively seamless, this is the worst service department I've ever dealt with. From the lack of professionalism from the 2 service reception girls up front, Marcie and Aubree, to the Service Manager, Chris. Absolutely not "service" oriented at all. First visit for an oil change was 2+ hour wait with no explanation until nearly the end when I was told they didn't have the oil! 2023 vehicle! This visit I booked an appt on their site for 5:00. Upon arrival, I was told they wrap at 4:00... she "didn't know what I did, but they don't make appts at 5:00." The response to this complaint will be "we're so sorry. Give us a chance to make it right". Surre they will, if I call and beg. They have no interest in keeping a customer.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Every time I go to the dealership for work on my Hyundia

Reviewed by MyroomhollyblueMay 11, 2023

Every time I go to the dealership for work on my Hyundia it’s a 2-3 hours waiting in the lounge every time even for an oil change. Other people come in and go as right now I’ve been here for 2 hrs and still waiting!

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We are sorry for the wait time. We work to get vehicles in and back to customers as quickly as possible. We hope to have to opportunity to improve your experience in the future.

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Amarillo Hyundai

At Amarillo Hyundai, we're more than just a car dealership in Amarillo. We're also members of the West Texas communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around. From purchasing a new Hyundai Elantra or Hyundai Tucson, to finding a great deal on a used car, to finance and service - we provide the best of the best to all our customers.

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