Wolfchase Hyundai

This place is very unorganized, from the sales staff to the administration office. They couldn’t get my vehicle paperwork correct and or the title paperwork. It’s been over three months since the purchase and we still haven’t received our tags etc. Sending the paperwork the wrong county. No follow up, can’t get anyone on the phone. Spending 80,000 on a car and we can’t get treated with the upmost respect. Is this a joke? Issue after issue. This is not ok Joe, Josh. We are not happy. You have my number and you have my email

NOTHING told me out of any person's mouth at this car lot has been proven as truth. Howard the salesman lied about the service on the vehicle I was purchasing. Their own service manager lied about why engine was on in first place (turbo/purge valve). Told me I had a 30 day return period. When I tried to take it back they asked "did you get that in writing?" after giving minimal paperwork copies. I ordered/advised a tag transfer from other vehicle but they charged me for new one after telling me it was a "transfer" of my personalized tag - another LIE! They want your money and for you to go away. They don't care about their customers or the trash autos they pawn off on others. My turbo went bad two weeks after purchase and it was $3000.00 to fix a freshly financed car that was inferior in KBB value by $7000.00 - THIEVES!

I’m not really a fan of dealers and dread the car buying experience since you never know how is going to go down. Last April we decided to buy a compact SUV for our son who was graduating from college. I checked several brands including doing a few test drive. As expected some sales people were your typical pushy and telling everything I wanted to hear kind of individuals. I then decided to check Wolfchase Hyundai through the internet route. The gentleman who reached out to me, Mr. Jim Tommasi, provided the info I needed over email and set me up for a test drive. Throughout the entire process he was easy to deal with, very professional and down to earth. It didn’t feel like I was buying a vehicle!! A few months passed and I decided to get a more gas efficient vehicle. I checked several options but the great experience with Jim & Wolfchase Hyundai was just too good the first time for me to try another dealer. So I walked away with a second Kona. Good customer experience is what brings people back. Keep it up!