1870 Covington Pike
Memphis, TN 38128

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Sales: 901-881-3528

Used Cars: 901-881-3983

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Gossett Hyundai Mitsubishi

Overall Rating:

3.5 (out of 5)

86% recommend this dealer

123 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My service at the dealership went very well Daniel Finley

Reviewed by John Cianciolo from Memphis, TennesseeJanuary 24, 2026

My service at the dealership went very well Daniel Finley my advisor helped me with my 20,000 mile service oil change filter air cabin filter and they were very fast and getting my car back

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello John, We’re glad to hear Daniel Finley provided helpful and efficient service for your 20,000-mile maintenance at Gossett Mitsubishi. It’s great knowing everything was handled quickly and smoothly. We look forward to seeing you again for your next visit.

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Maximum rating = 5

1.0 (out of 5)

Repairs took forever, and communication was awful - would

Reviewed by ckennedy89August 10, 2025

Repairs took forever, and communication was awful - would have to check in, and then they wouldn't ever call back with updates. They had the car for three weeks to repair a basic warranty-covered issue.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We apologize for the inconvenience and lack of communication on our side. We strive to give the best possible service experience to all our customers and hope that we can continue to earn your business. I have forwarded your issue to our Service Manager and he will look into this issue.

Overall Experience 1

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Maximum rating = 5

5.0 (out of 5)

Communication was great and that was a customer friendly

Reviewed by Skip from Jonesboro Arkansas June 03, 2025

Communication was great and that was a customer friendly process. We did not get to talk face to face is because I had to wait before I could make a deal So I will check in with the dealership in a couple of months.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for the kind words! We're so glad the communication and process felt smooth and customer-friendly. We completely understand the timing and look forward to reconnecting with you in a couple of months. We’ll be here whenever you’re ready!

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Maximum rating = 5

About Gossett Hyundai Mitsubishi

At any location of Gossett Motor Cars it becomes clear the moment you enter the showroom or our service areas...the difference will impress you. Our employee's main focus is commitment to your satisfaction every day. It becomes apparent that quality service and customer satisfaction is a way of life at Gossett Motor Cars. You will experience an attitude that says there is nothing more important than having you become a customer for life. "Our sales department knows that it is easier to keep a customer by building a mutually respectful relationship and our sales & service team strives to maintain that philosophy in all we do."says Al Gossett

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