Gosset Hyundai Mitsubishi in Memphis including address, phone, dealer reviews, directions, a map, inventory and more

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1870 Covington Pike
Memphis, TN 38128

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Sales: 901-881-3528

Used Cars: 901-881-3983

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Gosset Hyundai Mitsubishi

Overall Rating:

3.3 (out of 5)

50% recommend this dealer

14 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.3 (out of 5)

Customer

Reviewed by Ciarra from Memphis, tnMarch 20, 2021

The salesperson was only interested in selling me a new car. I went there to buy a used car. After 3 hours we made no progress.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Ciarra, our sales persons try to make sure all our customers have options with both New & Used vehicles during their shopping experience. We apologize if you felt pressured in any way. Please don't hesitate to call or visit us again if you find yourself looking for either a New or Used vehicle in the future. We would love to earn your business.

Overall Facilities N/A

Customer Service 1

Buying Process 2

Quality of Repair N/A

Maximum rating = 5

4.8 (out of 5)

2015 Hyundai Genesis

Reviewed by Rob Chiaino from Merritt Island, FLJuly 10, 2017

We were driving from California heading to Florida. Had the unfortunate luck to hit something and we heard it rumble under the car as we kept driving. Dan Shipman in service took us right away to check out the car to ensure we were safe to continue on our journey. Many thanks to him and the top notch service they provided.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank goodness the accident was not serious and so glad we were able to help you out during that stressful time and get you back on the road! Thank you again and we love those 5 star reviews.

Overall Facilities 4

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.8 (out of 5)

Scion

Reviewed by Nick from Memphis, TNFebruary 24, 2017

Made a deal with them but when I called a few days later no one seemed to be able to tell me anything about the car. Very Poor all around. Couldn't get a straight answer from anyone after three different people calling me back and sending me to the next person so took my business elsewhere.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Nick - We're sorry for any confusion. Unfortunately, we can't guarantee that a particular vehicle will be available in the future as they will sometimes sell unexpectedly. We'd love to discuss similar vehicles and work on earning back your business. Would you please give us a call? Thank you for your feedback.

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Gosset Hyundai Mitsubishi

At any location of Gossett Motor Cars it becomes clear the moment you enter the showroom or our service areas...the difference will impress you. Our employee's main focus is commitment to your satisfaction every day. It becomes apparent that quality service and customer satisfaction is a way of life at Gossett Motor Cars. You will experience an attitude that says there is nothing more important than having you become a customer for life. "Our sales department knows that it is easier to keep a customer by building a mutually respectful relationship and our sales & service team strives to maintain that philosophy in all we do."says Al Gossett

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