Grayson Hyundai Subaru in Knoxville including address, phone, dealer reviews, directions, a map, inventory and more

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8729 Kingston Pike
Knoxville, TN 37923

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Sales: 865-225-6082

Used Cars: 865-320-0367

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Grayson Hyundai Subaru

Overall Rating:

4.3 (out of 5)

85% recommend this dealer

484 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

My 2020 Subaru Outback was in a fender bender in Febuary.

Reviewed by digdug202June 07, 2022

My 2020 Subaru Outback was in a fender bender in Febuary. It's now June and my car still hasn't been fixed. Every time I call to check on it, I'm told it will be about 2 more weeks.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Horrible experience

Reviewed by Tim Cate from Knoxville tnMay 04, 2022

I had a horrible experience. We went to buy a vehicle for my daughter. We were rushed, due to the fact they all wanted to go home. They made me one offer and wouldn’t budge from the price. So, I left. I went over to Beatty Chevrolet and bought a 55k dollar vehicle from them. Enjoy your ramen noodle Grayson.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Door lock was messed up and after 5 months and multiple

Reviewed by ElantraApril 13, 2022

Door lock was messed up and after 5 months and multiple trips to dealership to get it fixed, multiple phone calls, employees hanging up on me and refusing to let me speak with the service manager, multiple phone calls to the general manager I finally got my car fixed. It's also a 1 hour drive each way to get to the dealership. Service department is horrible

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Grayson Hyundai Subaru

Thank you for visiting with us!! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Grayson has been selling vehicles since 1929 and here in Knoxville since 1978!! Last year alone Grayson sold in excess of 3700 vehicles. We look forward to serving you!

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