3408 N Roan St
Johnson City, TN 37601

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:30pm

Reviews of Friendship Hyundai of Johnson City

Overall Rating:

4.1 (out of 5)

95% recommend this dealer

360 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Calls go to a call center, not to the store where car was

Reviewed by MJFebruary 07, 2025

Calls go to a call center, not to the store where car was purchased. Requires MULTIPLE calls to speak to a person in service department where I purchased vehicle. Unaware until today that the service department does ONLY oil changes on weekends. My car was at the JC service department for a week and all of my issues were not resolved. Now I must drive back to dealership again for same problem. I even called prior to picking up car after a week in the service department to be sure all concerns were addressed. Was assured everything was addressed. After reviewing report the problem I still have was NOT LISTED on the service report. How would the mechanic know to check for the issue if he isn’t made aware of the problem? Customer Service is the WORST I have ever experienced with a vehicle. Had my KIA for 18 years and NEVER had issues with service department!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Wendy was great with showing my family the different

Reviewed by Davis from Waynesville NcSeptember 16, 2024

Wendy was great with showing my family the different Tacomas she was great and awesome!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I am very dissatisfied with this dealership Not recommend

Reviewed by Amy Goodman 531August 21, 2024

I am very dissatisfied with this dealership Not recommend anybody else they are liars If they owe you anything, make sure you get it before you leave

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Friendship Hyundai of Johnson City

It Takes a Dynamic Team Just Like the One at Friendship Hyundai of Johnson City

At Friendship Hyundai of Johnson City we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or perhaps you'll stop by to trade an older model for a brand new Hyundai vehicle.

Our sales staff and our auto financing team have the bar set at the top rung every time so you can count on finding a loan or lease option that puts the Hyundai Tucson Elantra Santa Fe Sport Veloster or Sonata of your dreams in your driveway on your terms.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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