Hallmark Hyundai

Absolutely the worst experience l've ever had with a service center. Trying to reach anyone— let alone the manager —was a joke. Voicemail full. I brought my car in for simple glass repair and got it back in worse condition. There's now water inside, a musty smell, and a soaked door speaker. Found it sitting on the lot with nothing but a flimsy plastic bag over it, collecting water. They refused to send a proper invoice to my insurance, and after endless runaround, I just gave up and picked up the car. Never again. Not even if it were free.

My experience is with the sevice department. For one repair they kepy my car for 3 months claiming they weren't able to get a part. Then it was because of construction. Then I took it back for a warranty repair. I made an appointment, dropped it off the day before and at the end of the day the repair had not been started. I was told an apointment only meant the would try and get it in. Now they are saying the car will be there another day for the repair. DO NOT USE THE SERVICE DEPARTMENT.

I highly recommend Hallmark Hyundai dealership to anyone searching for a new vehicle. My experience there was exceptional, largely due to Darrel, the sales manager, and Anthony, the salesperson. From the moment I walked in, they welcomed and guided me throughout the process, going above and beyond to ensure I drove away in the car I wanted. Reggie from financing also provided excellent support, carefully addressing the contract details and being thorough and patient throughout the financing process. Their professionalism and extensive knowledge of the Hyundai lineup were evident as they guided me through various vehicle options within my price range, answering all my questions with clear explanations. They took the time to understand my needs, financial situation, and preferences, ultimately helping me find the perfect vehicle. Overall, I am extremely satisfied with my purchase and the high-quality service I received at Hallmark Hyundai.