Myrtle Beach Hyundai in Myrtle Beach including address, phone, dealer reviews, directions, a map, inventory and more

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1887 Hwy 501
Myrtle Beach, SC 29577

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Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00am
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 5:30pm

Reviews of Myrtle Beach Hyundai

Overall Rating:

3.7 (out of 5)

56% recommend this dealer

16 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

New Car Purchase

Reviewed by Leslie Lamar from Myrtle BeachApril 25, 2021

I've never shopped anywhere like Myrtle Beach Hyundai nor will I ever go anywhere else for a vehicle. These are the most down to earth honest people on the planet and yes it's unheard of. They gave me an incredible price and initially was told my interest rate would be somewhere from .75 to 1.5 higher. Surprisingly, when I was given my actual interest rate in the finance office it was much lower. These people are saints. They are all laid back no pressure and the warranty speaks for itself. So thankful and very refreshing not your EVERYDAY dealership. They set the bar very high! Kudos to them!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

DO NOT BUY FROM MYRTLE BEACH HYUNDAI!!

Reviewed by Susan from Myrtle Beach, SCDecember 30, 2019

DO NOT BUY A CAR HERE!! **They deleted the FB review so I'm posting everywhere else! This is a review based on FACT not emotion. They did have a service mgr call. He called my b/f, he had made the appt but car is in MY name. He had the nerve to leave on message I see your g/f was very busy on her keyboard last night. Said he wanted to talk to me but didn't have my info. He didn't look very hard because the car and VIN# are in my name AND I bought it there. He also sort of implied it was OUR fault not theirs that they didn't catch the wrong part had been shipped. DO NOT BUY A CAR HERE!! When you buy a car you expect a great service dept and team. its convenient. close and affiliated! You WON'T get that here!! I have NEVER received good service here and here are just 2 of my stories with them! I needed a rim and tire. It was ordered Monday, we got the call today it was in. They said to come down and well get the tire/rim on. We leave work early to take the car down. We are there abt 90 mins and someone comes and says 'We're sorry it seems we rec'd the wrong part but the box was labeled properly. We got a spare rim not full size. It looks like some one ordered a rim and ret'd a spare.' BIG mistake telling me that because now you're telling me this piece went through THREE sets of hands and NO ONE caught this mistake?! It was a return so return dept NEVER checked it, it was SHIPPED and NO ONE checked the part and then REC'D and NO ONE checked it?! Sorry, We'll order another and it will be here Tuesday. UNACCEPTABLE and NOT ok!! Another past Service Dept nightmare story for MB Hyundai.. I had a short somewhere in my car that was a SAFETY hazard. I would turn my turn signal on and it shut off my headlights and dash lights. This is a huge safety concern/hazard especially at night. I called the Service dept and told them what was happening. I also told them in was leaving in two days to drive up to PA for vacation. They said sorry, we are booked solid. We can fit you in next week.. WHAT?! Did you not just understand what I told you?! I called my old dealership up in PA, Bowser Hyundai. Now mind you, I hadn't been ther in 8-9 years because I had moved to SC. However, I was still in their records from my Grand Am. I told them what was going on and they said to bring the car In right away and we can take care of it for you. I THEN told them i wouldn't be in Pittsburgh for another 2 days, I was driving in for vaca. Their 1st response was, isn't there a Hyundai down there that can get you in. Well, we know how that went.. I told them no, they said ok, as soon as you get in town, come down so we can get the car looked at, you shouldn't be driving it with a short like that. Now THAT is how a service dept SHOULD react! You will NOT get service like that here!! I only shared 2 experiences about MB Hyundai service dept. I have more if you want them.. There was a guy in the waiting room today who had the nerve to say to me 'it isn't the dealership, it's the service dept' WRONG buddy!!! The dealership hires service dept management, the dealership signs service dept payroll checks!! They are one and the same! The dealership doesn't fix or address it, it is on them. Stay away from MB Hyundai!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

2.0 (out of 5)

Customer

Reviewed by Warren Fenton from Surprise, AzJune 10, 2019

Third strike. You’re out. Wrong oil in our car. Too much oil in our car. Today it was obvious they had no clue on how to fix our a/c. Don’t think they have ever seen a Hyundai Ionic.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair 2

Maximum rating = 5

About Myrtle Beach Hyundai

Welcome to Myrtle Beach Hyundai where Nobody Pays Retail! Top dealer in sales and customer satisfaction means buying is easy and hassle-free. Our website includes information concerning our new models actual up-to-date pre-owned inventory listing and detailed information on all our departments. We provide as much information as possible because we understand that your car purchase is a serious decision.

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